they charged me twice for the same song have you ever been lonly by cal smith i called apple they said i would get credit on my card . i have not got it. could you tell me why . thanks robert h wilson,

These are user-to-user forums, nobody on here will know why you haven't been given a credit. I'm not sure what number that you called, but as far as I know there isn't any phone support for iTunes, only email : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption