HT201318: iCloud storage upgrades and downgrades
Learn about iCloud storage upgrades and downgrades
-
All replies
-
Helpful answers
-
Apr 7, 2013 6:51 PM in response to Katie Lawsby fromsouth,Takes seconds. Something wrong with upgrade.
-
Apr 7, 2013 11:17 PM in response to Katie Lawsby Katie Laws,Who do I contact to fix this because the money has left my account.
-
Apr 7, 2013 11:22 PM in response to Katie Lawsby gail from maine,Hi Katie,
Where are you looking on your phone to determine how much storage you now have? Are you looking under Settings>iCloud>Storage & Backup?
If so, and it still doesn't show the correct storage, try resetting your phone. Hold down the Home and Power buttons and continue to hold them down until the Silver Apple appears. Then check your storage again.
Post back with questions!
Cheers,
GB
-
Apr 7, 2013 11:32 PM in response to gail from maineby Katie Laws,Hi Gail, no it still hasn't upgraded. I have reset the phone and I'm looking in the correct place?
Thanks for your help.
-
Apr 8, 2013 2:50 AM in response to Katie Lawsby fromsouth,You contact apple in your area. If it is US - 1800 MY APPLE
Otherwise just Google "contact apple in MY AREA"