Q: How long does it take for the storage to be upgraded? I bought it this morning and it still hasn't gone on?

Takes seconds. Something wrong with upgrade.

Hi Katie,

Where are you looking on your phone to determine how much storage you now have? Are you looking under Settings>iCloud>Storage & Backup?

If so, and it still doesn't show the correct storage, try resetting your phone. Hold down the Home and Power buttons and continue to hold them down until the Silver Apple appears. Then check your storage again.

Post back with questions!

Cheers,

GB

You contact apple in your area. If it is US - 1800 MY APPLE

Otherwise just Google "contact apple in MY AREA"