Genius stuck on Gathering Information

After trying on and off for the past week or so to resolve this issue, I am about at my wits end. The problem is that everytime I launch iTunes, Genius always begins Gathering Information on my library, but freezes at about 33%. Nothing happens for hours and I do not subscribe to iTunes Match. In the end, I have to click on the X button to stop it so that I can use iTunes again. I would very much like to put an end to this inconvenience. Here's what I've tried:


- Rebooting, restarting, defragging, scanning for viruses (came back clean).

- Disabling the Store/Genius under Parental Preferences (curiously, when I have the store enabled, I do not see an option to disable Genius either their or under Store Preferences where I've heard it should be).

- Under General Preferences, I do not have Genius checked as a source.

- Doing a SHIFT+Start and creating a new library, then reloading my old one.

- Deleting the itdb files for Genius and Extras as well as the sentinel file and a preferences .plist file and then restarting.

- Using procmon to find a corrupt file. Couldn't see what could be the problem. It keeps trying to access the Genius files along with their .journal/.wal variations. Couldn't find any music file in the logs.


Needless to say nothing worked, else I wouldn't be posting for help. I have also replicated this problem using a fresh install of itunes on a second machine with my old library. I have also tried reimporting all my music on the secondary machine into a new library and it seems to work fine, however metadata such as Date Added has been lost so I would like to avoid using this fix if at all possible. Any thoughts?

Windows XP

Posted on Apr 7, 2013 4:46 PM

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2 replies

Apr 8, 2013 2:46 AM in response to phopu

As written the ExportImport script can't modify DateAdded. This seems to read directly from the operating system at the moment the entry is added to the database. I've contemplated workarounds, but changing the system time at random can cause unpleasant side-effects. Pretty much anything else that doesn't get saved in tags such as ratings, play counts, last played etc. can, in principle, be exported and imported. I don't, as yet, have anything that saves and recreates playlists but it's on my list of "to-do" projects, though I'd been thinking of it more in the context of rebuilding playlists from iPods.


You appear to have tried the things I'd have thought of and more, so offhand I'm not sure what to suggest.


tt2

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Genius stuck on Gathering Information

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