willy01

Level 1 (0 points)

Q: after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

Windows 7

Posted on Apr 7, 2013 7:56 PM

I have this question too

Q: after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

All replies

Helpful answers

by b noir,

b noir Apr 7, 2013 8:33 PM in response to willy01
Level 9 (72,129 points)

Apr 7, 2013 8:33 PM in response to willy01

Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?
Reply options

Link to this post

by willy01,

willy01 Apr 8, 2013 3:26 AM in response to b noir
Level 1 (0 points)

Apr 8, 2013 3:26 AM in response to b noir

The message it displays is "accessing Itunes Store" and when I run the diagnostic, the reason is "Connection Timeout"
Reply options

Link to this post

by b noir,

b noir Apr 8, 2013 2:39 PM in response to willy01
Level 9 (72,129 points)

Apr 8, 2013 2:39 PM in response to willy01

With those symptoms, I'd try the following document:

Apple software on Windows: May see performance issues and blank iTunes Store

(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
Reply options

Link to this post

by willy01,

willy01 Apr 9, 2013 12:28 PM in response to b noir
Level 1 (0 points)

Apr 9, 2013 12:28 PM in response to b noir

b noir:
Many thanks. Your advice worked. I unistalled the SpeedBit Video Accelerator, Restarted the system and Itunes connected without further problems to the Itunes store
Reply options

Link to this post

by b noir,

b noir Apr 9, 2013 1:03 PM in response to willy01
Level 9 (72,129 points)

Apr 9, 2013 1:03 PM in response to willy01

Excellent news. Glad you got things sorted out.
Reply options

Link to this post