Ipod touch 5g will not connect to home wifi

Hello there! I have this problem where my ipod touch wil not let me connect to my home wifi. When I try to join, a message will pop up saying "incorrect password". I know for sure that the password is 100% right. My ipod touch had no problems connecting to the internet a few months ago, but lately many of the apps that required internet would not load even with 3 bars of signal. Therefore, this is when I decided to rest the network settings. Biggest mistake. Now it won't even let me connect to the internet. I have tried everything. Holding the home button and power button together until apple logo pops up. Updating the software to ios 6.1.3, physically turning my ipod on and off, even the modem and reseting the network settings on ipod.

Will restoring my ipod back to factory settings work?

Thank you! It will be appreciated. 🙂

iPod touch, iOS 6

Posted on Apr 7, 2013 8:47 PM

Reply
8 replies

Apr 8, 2013 5:05 AM in response to xbrittty

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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Ipod touch 5g will not connect to home wifi

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