12 Replies Latest reply: Nov 5, 2013 7:04 PM by BassMatt1991
Echo007 Level 1 (0 points)

My iPhone 4 randomly turned off a few days ago and wouldnt turn back on. I plugged it into iTunes which said it was in recovery mode but will not restore as error 1600 keeps propping up. Someone please help, I have tried lots of ways but none are working.

  • Kappy Level 10 (265,726 points)

    Placing your device into recovery (DFU) mode:


    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

           other end of the cable connected to your computer's USB port.

       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

           until the red slider appears, then slide the slider. Wait for the device to turn off.


                  * If you cannot turn off the device using the slider, press and hold the

                    Sleep/Wake and Home buttons at the same time. When the device turns off,

                    release the Sleep/Wake and Home buttons.


      3. While pressing and holding the Home button, reconnect the USB cable to the

           device. The device should turn on. Note: If you see the battery charge warning,

           let the device charge for at least ten minutes to ensure that the battery has some

           charge, and then start with step 2 again.

      4. Continue holding the Home button until you see the "Connect to iTunes" screen.

           When this screen appears you can release the Home button:

      5. If necessary, open iTunes. You should see the following "recovery mode" alert:

      6. Use iTunes to restore the device.


    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    Additional Information:

    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.

    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • Echo007 Level 1 (0 points)

    This is my problem, iTunes wont restore it because of this error.

  • Kappy Level 10 (265,726 points)

    Did you jailbreak your device?


    See How To Fix iTunes Error 1604,1600, 1601, 1602.

  • Echo007 Level 1 (0 points)


  • ferdiefromdav Level 1 (0 points)

    got a big problem. im stuck in restore mode.. and when i go to itunes to restore it.. itunes downloads the latest software extracts it then after restoring firmware it says that this iphone cannot be restored. unknown error -1

  • Echo007 Level 1 (0 points)

    Does anyone have any tips like restarting the computer with the iPhone still plugged in? I have seen several and for many people they have worked but mine is still staying in recovery mode. The screen has been blank since last Friday. Someone please help.

  • Kappy Level 10 (265,726 points)

    Do a Google search for "error 1600 iphone." You should find links for solutions.

  • ChrisJ4203 Level 8 (47,664 points)

    Try this information. It discusses closing and opening iTunes again while the phone is still connected, not the compter though.


    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
  • ChrisJ4203 Level 8 (47,664 points)

    Here is the info on error -1


    Error 1 or -1

    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
  • SamGibsonUK Level 1 (0 points)

    Ok I have tried to update my GF's iPhone 4 to iOS 7, however itunes crahed halfway through and it's stuck on update mode and the even bigger problem is that her sleep button doesn't work. I'm in the dog house and need help. iTunes won't display the iPhone on the side bar whilst it's in this update mode.






  • xauniyehea Level 1 (0 points)

    I posted it in some other similar threads today and have had three people reply that it worked for them too, and nobody so far saying it hasn't worked.  And yes, everything was still on my iPad; contacts, web bookmarks, all photos, nothing was changed.  It just didn't update to iOS 7.  After I got it working again I just used wifi and upgraded to iOS 7 over the air with no problems, using it as I type this.  If you're still stuck, trying this will not endanger anything at all on your device.  Worth a try at least, and I'm guessing it'll work for you to recover lost data of iPhone stuck in recovery mode

    Good luck!

  • BassMatt1991 Level 1 (0 points)

    There are steps to get your iPhone out of recovery mode if your iPhone stuck in Recovery mode, and you can check it from website. However, you also look for some apps which can help you get out of it. It can be easy and save time to do this.