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Sep 19, 2015 2:39 AM in response to woodybrandoby Terence Devlin,I decided to buy it because most of the posts against it had a trollish attitude like yours that makes me think u have an ax to grind against software doing things you can do yourself.
So you did' search for the many, many posts from folks whose Macs were trashed?
My post was for the benefit of others, people who come here to see if they should buy crapware like CleanMyMac. You've already bought it so hardly my target audience.
Your entire post - and purchasing decision - is based on a fallacy:
Well you're level ten on an apple tech support forum, maybe cleaning your system manually is in your wheelhouse. I run a small video production company. The less manual tech support I have to do to keep my computers running the better.
There is no need to "clean" your system. That's the point you're missing. It doesn't get "dirty". This app is created to extract money from the gullible for services that are unnecessary. Along the way, if not use carefully, it will also damage your system - and sometimes does, even if used carefully. As your Macs are mission critical you might want to bear that in mind.
The reason for not posting your issues back here is some: it's all been answered before: If CleanMyMac hoses your systems, then the solution is two fold: restore from your backups and then trash the App.
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Sep 19, 2015 6:59 AM in response to woodybrandoby thomas_r.,woodybrando wrote:
Thomas_r, in my experience, a manual system clean up of OSx has fixed a dying iMac
I hesitate to step back into a two-year-old thread where everything that needs to be said has already been said. However, since you addressed this to me personally, I'll answer.
Sometimes, caches do go bad. This is very rare - I've never actually seen this happen, and I've been using OS X since the very first version - but it can happen. If this happens, deleting the caches can be manually done extremely easily. Assuming that clearing the caches actually fixed your Mac, that was undoubtedly the problem.
However, using a program like CleanMyMac to clear caches on a routine basis is pointless and, frankly, harmful to the performance of your system. Plus, CleanMyMac has been repeatedly implicated in actually causing system issues, by removing things it shouldn't have. Most of the other "cleaning" utilities on the market are even worse, often being installed alongside adware (aka, "ad-injection malware").
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Sep 19, 2015 4:25 PM in response to Terence Devlinby woodybrando,Like I originally posted I've seen first hand one of my iMac's resurrected by "cleaning". And yes at the time I had the same view as you, I thought the "cleaning" process was useless but I was proven wrong as it's been 2 months now and my iMac hasn't had a black screen of death once since that day. It had been having them atleast once a day beforehand. So you saying that the "cleaning" process is useless is counter to my own experience.
Plus, on the Apple Support call "cleaning" wasn't the first thing the tech was going to do, he was going through their regular protocol and I was describing the constant beach balls, hard crashes and how I was convinced it was a hardware issue and he said okay lets try this and he had me delete libraries, cache, safari cache, things like that, a system cleaning basically. So why would the Apple Tech's have a system cleaning protocol if as you say it doesn't get "dirty"? Especially since it actually fixed my computer.
And again I can't say anything about whether or not CleanMyMac is good or bad just bought it last night in the hope it does the same thing the Apple Support Tech did. So far I ran it once, cleared 7.5 gigs of files on my 2nd iMac and till I have to finish my next show I won't know if it's helped. But my assistant and I both were having problems using the 2nd iMac while finishing this week's episode and it was either call Tech Support again or find some software that does the same thing. And these are not old low spec'd iMacs:
1st iMac:
Late 2013 27" iMac
32gb Ram
1tb spin drive
2gb VRAM
Bought used a year ago
2nd iMac:
Late 2013 27" Mac
32gb Ram
256 SSD
4gb Vram
Bought new 8 months ago
The 2gb vram one is the one that tech support fixed by "cleaning." The 4gb vram one is the one that just started getting a little weird and needed to be rebooted multiple times during edit sessions this week and I just ran CleanMyMac 3 on it last night.
Next time I finish an episode on my 2nd iMac will be in two weeks and I'll report back.
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Sep 20, 2015 10:41 PM in response to woodybrandoby Terence Devlin,So.. you had a specific problem and trashing the caches solved it. That's called trouble shooting. Routinely using these apps is what's pointless and possibly dangerous. Remember trashing cache files will slow your Mac down. I wonder what those 7.5 gigs of files it deleted were. Do you know?