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'Report a problem' link in the email with purchase receipt does not work.

While opening itunes I get an error "unable to connect to itunes",then a screen with the text: "your request produced an error.NewNullResponse".It's in-app purchase, magazine subscription.How do I report a problem if the link does not work?

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.1.3

Posted on Apr 8, 2013 3:00 PM

Question marked as Best reply

Posted on Apr 8, 2013 3:01 PM

Go here:


http://www.apple.com/support/itunes/contact/


and follow the instructions to report your issue to the iTunes Store.


Regards.

1 reply

'Report a problem' link in the email with purchase receipt does not work.

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