How do I add an extension to a phone number in Contacts 7.1?

Now that the perfectly servicable Address Book has been replaced by overly complicated Contacts 7.1 in OS 10.8.3, I cannot add an extention to a telephone number. A phone number with an extention ends up looking like "4155551234ext3710484". Creating a new field named "ext" doesn't help, as any number entered into this field that is longer than 3 digits is autoformated to a phone number. Some of my contacts now have 6 digit extensions!


Contacts Help is no help whatsoever. Very frustrating.

OS X Mountain Lion (10.8.3)

Posted on Apr 8, 2013 8:44 PM

Reply
3 replies

Apr 9, 2013 5:57 PM in response to RGMeyer

From what I read, using a comma to separate the main number from the extension should work. It inserts a pause, with each additional comma increasing the length of the pause. So:


4155551234,,3710484


might be long enough for the automated system to pick up and reach the point where it'll accept the extension number. If not, add more commas.


Commas will also sync to your iPhone if you have one, and work as intended.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I add an extension to a phone number in Contacts 7.1?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.