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Facebook Push Notifications not working on iPhone 4S 6.1.3 and Macbook Pro OS X 10.8.3

Hi there!

There are troubles with Facebook Push notifications on my two iPhones 4 (iOS 6.1.2) and 4S (iOS6.1.3) and on my Macbook Pro 15 (OS X 10.8.3). There are no any push notifications about new messages or "likes" by integrated Facebook App and by Facebook app prom iTunes too. I have notifications in notification center about statuss updates and comments, but sounds there are no at all. Everything in settings are switched on:

-Settings/Facebook

-Settings/Notifications/Facebook

-Facebook/Account Settings/Notifications/Mobile Push


I have done anything i can. Signed Out from all apps, deleted Facebook App, swithed off and then swithed on notifications, Signed In again and again. What can i do to solve this problem? I realy need notifications about messages on iOS and OS X.

iPhone 4S, iOS 6.1.3

Posted on Apr 9, 2013 3:06 AM

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Question marked as Best reply

Posted on Apr 9, 2013 11:31 AM

If someone has the same problem, like me, i have a solution. There is the way, how solve this truble.

-First of all you need to open in Facebook App on iPhone Account settings/Notifications/Mobile Push and swith all off.

-Then you need to sign out from application and delete it.

-You can remove you account from your OS X and iOS 6.

-Then you need to remove all web cookies and history from Settings/Safari on your iPhone.

-Swith off your iPhone for at least 5 minutes.

-On your desctop browser in your Facebbok in search bar write Facebook and open "Facebook for iPhone" app, there click on "Remove".

-Install Facebook App. Log in and in Facebook/Account settings/Notifications/Mobile Push swith all you need to ON.

-If you need, you can log in Facebook on your OS X and iOS 6.


Thats all!

9 replies
Question marked as Best reply

Apr 9, 2013 11:31 AM in response to artyom.tsirsis

If someone has the same problem, like me, i have a solution. There is the way, how solve this truble.

-First of all you need to open in Facebook App on iPhone Account settings/Notifications/Mobile Push and swith all off.

-Then you need to sign out from application and delete it.

-You can remove you account from your OS X and iOS 6.

-Then you need to remove all web cookies and history from Settings/Safari on your iPhone.

-Swith off your iPhone for at least 5 minutes.

-On your desctop browser in your Facebbok in search bar write Facebook and open "Facebook for iPhone" app, there click on "Remove".

-Install Facebook App. Log in and in Facebook/Account settings/Notifications/Mobile Push swith all you need to ON.

-If you need, you can log in Facebook on your OS X and iOS 6.


Thats all!

May 19, 2013 8:22 PM in response to artyom.tsirsis

Well, you guys aren't the only ones. For about a week now, none of my push notifications are working. Some of my friends have noticed that as well. I don't get notificaitons for mail, or Draw Something, or Scrabble, and those are only three apps I use very often. I haven't been able to get any help for this at all, I finally booked an appt at Genius Bar, we'll see what kind of geniuses they really are.

I thried everything:

- reboot phone

- sign out or delete app and reinstall

- reset my notifications settings

- checked router

- checked WiFI: no notifications if on WiFI OR on 3G

- updated all apps

- updated to ios 6.1.3

What else can I do???

I think this is another crApple problem, how can things just all of a sudden stop working??? They REALLY have got to work on this!

If anyone has any other suggestions please let me know! Thanks

May 20, 2013 2:41 AM in response to m.witczak

Guys, you must follow my instructions and you will see - it works.

I have nice working notifications with sounds of all messages and any other activity on Facebook on my iPhone and oh my Mac without any issues.


But the main step in instruction is:


On desktop version of Facebook you must find "Facebook messenger for iPhone" and at this page on the right press "Remove". After thet make the same steps on "Facebook for iPhone". After thet sign out from Facebook app on your iPhone, reinstall it, remove all web history and cookies on your iPhone in "Settings/Browser", and sign in again.

Jul 9, 2013 9:16 PM in response to smittyrocks

I've had this same issue since last September on my iPhone 4. I've reported it many times to facebook w/o hearing anything back. The message notification works but not the regular notifications.

I refuse to jailbreak my phone so the only thing I've been able to do is set my facebook back from "banners" to "alerts" so they'll be on my home screen and I've changed my facebook email address to a new email only used for my facebook and twitter accounts and created a custom alert tone for that email address. That way any notifications that pop up will be emailed to the address and when I hear the alert go off I know to check for the new notifications.... And the twitter notifications still work fine and play sounds so it's definitely something on the facebook side that's not being fixed, not on Apple's.

Jul 21, 2013 1:11 PM in response to artyom.tsirsis

I had this issue on my 4s since some months ago, and i've tried everything. I found the solution by chance:

My 'Do not disturb' option was set to be on from 00:00 to 07:00 hrs. I disabled it an voilà, my facebook push notifications started to work.

There might be a conflict with this functionality in particular with the facebook app.

I hope this help you too.


Cheers!

Aug 30, 2013 1:42 AM in response to artyom.tsirsis

Ok so apparently they FIXED it!!


-Go to the facebook app on phone

-Go to Account Settings

-Go to Notifications

-Go to Mobile Push

-Look at the top of the screen and it said "Sound for push notifications"

-Edit it to ON for all notifications


🙂 They fixed it I now receive sounds for notifications!!!!!


Tell people that are having this issue please



Enjoy 🙂

Facebook Push Notifications not working on iPhone 4S 6.1.3 and Macbook Pro OS X 10.8.3

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