my Iphone is locked with the screen in zoom... its so big I cant unlock it oe put in my passcode... how do I unlock it and get my screen to narmal

My Iphone 4 is locked on the main screen. the screen is so zoomed I cant unlock my phone. I have tried using two fingers to zoom out 3 fingers to zoom out I have tapped on the screen 2 times and then 3..... How do I get it to zoom out so I can put in my pass code??? I can't turn the phone off either...

Posted on Apr 9, 2013 8:27 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 9, 2013 8:38 AM

Double tap with THREE fingers to turn zoom off. Then go into: Settings>General>Accessibility & turn it off for good.

19 replies
Sort By: 

Apr 23, 2016 4:31 AM in response to wjosten

Thank God somebody posts this stuff!

Crazy zoom option drops down by mistake at 3:00 AM, phone becomes impossible to power off or reboot, slapping it senseless didn't work to turn it off, one or two fingers didn't work sideways, circles, or back and forth or up and down, holding the home button, etc. no solution except to pray it reverts back after the battery runs out...three fingers. 😕 Now was that double tap or double slap? Thank you again😁.

Reply

Apr 11, 2015 2:03 PM in response to wjosten

OMG, I can't believe that the taps fixed it!!! I have an appt. with apple store this evening for iphone 5s as screen was so big that I couldn't do anything...couldn't log in, couldn't turn off, nothing. Thank you!!!! Thank you!!! I can cancel my appt. as it is FIXED. Yeah!!

Reply

Sep 8, 2015 5:20 AM in response to Rnalen

THANK YOU SO MUCH. After a very long night trying to synch, reset, even restore factory settings, and running into problems because of course my phone was locked...I suddenly thought to google something with the word zoom in it and up popped your answer. Simple when you know how!

Reply

Jun 15, 2017 10:15 PM in response to wjosten

I just want to say thank you kind person for posting the correct option. It worked exactly as you said and the relief felt as if I had just eaten a spoonful of lavender infused honey! You literally have saved me from pulling every last hair out of my head and snapping all of my fingers off at the joints this evening. 😝

My business runs on my phone and I was really in a jam! You Rock! Thank you Thank you Thank you! 🙂

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my Iphone is locked with the screen in zoom... its so big I cant unlock it oe put in my passcode... how do I unlock it and get my screen to narmal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.