10.8.3 - OS X Server 2.2.1 - Mail server fails to start, permissions problem

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basilmir Author

Level 1

80 points

10.8.3 - OS X Server 2.2.1 - Mail server fails to start, permissions problem

Apr 9 20:49:13 server.example.com clamd[27683]: Can't get file status

Apr 9 20:49:13 server com.apple.launchd[1] (org.clamav.clamd[27683]): Exited with code: 1

Apr 9 20:49:13 server com.apple.launchd[1] (org.clamav.clamd): Throttling respawn: Will start in 10 seconds

Apr 9 20:49:14 server.example.com freshclam[27693]: Can't change dir to /Library/Server/Mail/Data/scanner/clamav/dbl.

Apr 9 20:49:23 server.example.com clamd[27695]: Can't get file status

I revently had a run in with the permissions on the system and they might be messed up. What do i need to check... I tried moving the Service Data to another drive... same thing.

Thank you.

Posted on Apr 9, 2013 11:03 AM

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Answer 1

Best reply

Linc Davis

Level 10

209,547 points

Apr 9, 2013 11:40 AM in response to basilmir

sudo chown -R _clamav:_clamav /L*/S*/Mail/Data/scanner/clamav; sudo chmod 755 $_

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Answer 2

basilmir Author

Level 1

80 points

Apr 9, 2013 1:55 PM in response to Linc Davis

It seems that directory and it's contents is gone.

I did a:

sudo mkdir /Library/Server/Mail/Data/scannet/clamav

also

sudo mkdir /Library/Server/Mail/Data/scannet/clamav/db

was also missing

then your command

sudo chown -R _clamav:_clamav /Library/Server/Mail/Data/scanner/clamav; sudo chmod 755 $_

sudo chown -R _clamav:_clamav /Library/Server/Mail/Data/scanner/clamav/db; sudo chmod 755 $_

Then i get:

Apr 9 23:46:24 server.example.com servermgrd[34292]: Error: Status Check: Mail filtering service is enabled but not running

Apr 9 23:46:26 server com.apple.launchd[1] (org.amavis.amavisd[36193]): Exited with code: 255

Apr 9 23:46:26 server com.apple.launchd[1] (org.amavis.amavisd): Throttling respawn: Will start in 10 seconds

I then went to the Server app and disabled Mail filtering options and IT WORKS.

But i try to enable it again and still get:

(org.amavis.amavisd[37128]): Exited with code: 255

Apr 9 23:52:52 server com.apple.launchd[1] (org.amavis.amavisd): Throttling respawn: Will start in 8 seconds

Apr 9 23:52:53 server.example.com dovecotd[128]: master: Warning: SIGHUP received - reloading configuration

Apr 9 23:53:01 server com.apple.launchd[1] (org.amavis.amavisd[37160]): Exited with code: 255

Apr 9 23:53:01 server com.apple.launchd[1] (org.amavis.amavisd): Throttling respawn: Will start in 9 seconds

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Answer 3

basilmir Author

Level 1

80 points

Apr 9, 2013 2:04 PM in response to basilmir

Found a vague mention of org.amavis.amavisd in another log too...

Apr 9 23:58:44 server.example.com postfix/qmgr[37953]: warning: connect to transport private/smtp-amavis: Connection refused

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Answer 4

Linc Davis

Level 10

209,547 points

Apr 9, 2013 2:21 PM in response to basilmir

I suggest you back up all data, then delete Server.app and reinstall it. That should cause the server data to be restored with correct permissions.

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Answer 5

basilmir Author

Level 1

80 points

Apr 9, 2013 2:25 PM in response to Linc Davis

I see.

I will do that over the weekend and report back.

It's working now without filtering so the storm has passed.

Thank you so much for your help. I'll report back.

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Answer 6

basilmir Author

Level 1

80 points

Apr 17, 2013 2:44 PM in response to Linc Davis

In reinstalled OS X 10.8.3 from a memory stick, then deleted the server app and installed that again.

In the end i started having problems again, so i backed up the drive, erased everything and then Restored OpenDirectory, dumped the Wikis and loaded them up again, reconfigured everything by hand. Moved mail and so on. I now have a clean system and a working backup.

Took me 3 days to do it but it's working flawlessly now.

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