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Helpful answers
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Dec 6, 2015 12:04 AM in response to ingagecoby Davidsybert1987,I'm having the same problem I factory reset my computer bc i forgot that password now I'm having the same problem it keeps freezing at the select your keyboard prompt it works up until select keyboard comes up I hit continue and that's it nothing else happens can't go back or anything could someone please explain to me what to do and I'd I got to type anything in orbwhat not tell me were to do so I don't know much about computers so so if you could put it in detail that would be awesome thanks and appreciate it
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Dec 6, 2015 8:33 AM in response to Davidsybert1987by Allan Jones,David,
You will never get the quality of help here you deserve by tagging onto another's post, especially one that started nearly three years ago. Also people here tend to be put off by others continuing to repost the same question and ignore those posts.
You need to start your own thread, and also tell us as much about the model and OS of your computer as possible. You do not want us guessing at what Mac you have! Different models have different troubleshooting requirements.
This forum is for Mac notebooks made between 1989 and 2005. Not too many left in service so yours may be newer and need a different forum. Give us all the info you can. If the computer won't start, find its serial number (will be on the case bottom or inside the battery bay if you remove the battery) and plug it into this web page:
http://www.everymac.com/ultimate-mac-lookup/
to get it translated into a model name with which we can we can work
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Dec 6, 2015 9:55 AM in response to Allan Jonesby Davidsybert1987,Ok sorry about that I'm new to this and didn't notice it was that long ago I apologize my computer is a PowerBook g4 the serial number is W8547DY6SWZ I also don't know how to put my own post..so I factory reset my computer and it goes threw the begging steps but as soon is it gets to the slect keyboard it freezes and won't go any further idk what to do
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Dec 6, 2015 4:43 PM in response to Davidsybert1987by K Shaffer,The model Apple portable you have appears to be one build in 2005 and for details
in how to start up from the single-user mode or other details, you'd have to state
what you have, and what you did. Also why you were trying to perform this action..
And if you still have the system software restore install DVD media it shipped with.
Or the last supported OS X version on DVD for the PowerPC processor series...
that would be the Leopard OS X 10.5 retail DVD; to use it as startup disc to test
the hard drive, and perhaps reset or restore a system.
Details about your computer, when it was made, etc are in a Lookup by Serial Number
https://www.powerbookmedic.com/identify-mac-serial.php
The number you posted appears to be this model...
...perhaps a Host will move your posts to a new discussions area separate from earlier content.
Were you trying to start in single user mode, or just get the computer to take a new admin user password?
If you had the correct install-restore media (original grey label DVD that came with PBk, or retail 10.5)
the proper method would be to start the computer with the DVD in the optical drive, and hold the C key
until it loads, then select from the menu items in the Installer, until you see Reset Password; in OS X 10.5
retail media, not gray label from a specific computer, you'd never need to use terminal or single-user.
There may have been an error in your attempt if you made a mistake in the typing; so if you had a
correct line to enter in single-user mode, or copy-pasted the right one, the command may be OK.
http://www.gizmobeast.com/how-tos/macbook-password-resetting-without-cd.html
or this
http://www.macosxtips.co.uk/index_files/reset-lost-os-x-account-password.php
Good luck...!
