3 Replies Latest reply: Apr 10, 2013 12:45 AM by Ingo2711
Rachel.N Level 1 (0 points)

Whenever i connect my iPhone, iTunes would go " This iphone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."


  1. I have re-installed iTunes to the latest version.
  2. Restart my iPhone