HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
decetx
Level 1 (0 points)

Q: reset iphone 4s

i want to reset my iphone 4s and its asking me for a passcode that i never installed?...help

iPhone 4S, iOS 6.1

Posted on Apr 10, 2013 3:58 PM

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decetx

Q: reset iphone 4s

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  • by brad805,

    brad805 brad805 Apr 10, 2013 4:05 PM in response to decetx
    Level 5 (7,345 points)
    Apr 10, 2013 4:05 PM in response to decetx

    You need to place iPhone in Recovery Mode and Restore with iTunes. Open iTunes on  your computer, connect iPhone to computer with USB cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click the Restore button of iTunes.