HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
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Helpful answers
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Apr 11, 2013 3:47 AM in response to kelvinmejiaby diesel vdub,Okay, what about it?
Are you capable of providing more than a simple statement? Possibly explaining what the issue you are experiencing?
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Dec 15, 2013 2:30 PM in response to diesel vdubby twosunal,hooked up the 5s a couple of weeks ago and currently preparing to mail in my old phone to verison/apple to get credit for it. i prefer to send it in after all the content is erased. error message "internet connection is off line"
well it should be because the phone is deactivated. how do i erase content on this old phone being offline?
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Dec 15, 2013 5:13 PM in response to twosunalby diesel vdub,Nothing about erasing or restoring an iDevice requires it to be online or even prompts for such a thing.