Q: If my Apple ID has been hacked what are the problems that can happen and what can I do about it.
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Apr 10, 2013 10:14 PMby randers4,HelpfulSomeone could only gain access to your account if they knew your iCloud ID and password. If you ever get an email asking for these, for any reason, don't respond. Apple will never do this and there have been some recent cases of emails being sent out pretending to be from Apple asking for people's iCloud credentials.
If you feel your account may have been compromised, reset your password here: https://iforgot.apple.com/iForgot/iForgot.html. After doing so, you'll need to go to Settings>iCloud, tap Delete Account, then sign back in with your new password. This ony deletes the account and any data you are syncing with iCoud from your phone, but not from iCloud. Your data will be synced back to your phone when you sign back in. But before deleting the account, save your photo stream photos to your camera roll to avoid losing them (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll).
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Mar 15, 2014 11:16 AMby jogouka,About 40 days ago my iCloud account and Apple ID were hached and compromised. Everything compromised, my email, my icloud data etc. I made a notification to the Italian Police. I changed the password and now I am using a gmail account. After 40 days somebody purchased from iTunes some apps, so I had to go in agian to my icloud account and disable the credit card on the payment methods (something that I wrongly did not do previously). I made also a new Apple ID in order not to loose all the apps that I have on my iPhone, but I cannot update then with the new ID prior to 3 months time. SO tmy observations and questions are the following:
1) It is unbeleivable that there is NO SUPPORT from Apple and there is NO WAY to contact them via web when somebody craks your apple account
2) iCloud IT IS NOT SECURE. Apple services are by far less secure than others, like Google. The Italian Police told me that incredibingly the email and cloud services from Microsoft (like outlook, my drive, hotmail etc) are by far more secure.
3) I do not know what to do next in order to get rid of my my previous Apple ID and iCloud account and even if I can not, at least I want to know HOW I CAN NOTIFY APPLE THAT THIS ACCOUNT IS COMPROMISED
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Mar 15, 2014 12:23 PMby randers4,Contact the Apple account security team for your country: http://support.apple.com/kb/HT5699.
