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The Display of my iMac (Mid2011) does not turn on, after booting

Hi everybody,


my 21,5" iMac, which i have bougth in Mid 2011, wont turn on its display.

I can boot it, and can hear the welcome chime, keyboard is also working.


But the display stays dark all the time.

I tried rebooting, and changing the power supply.


I am not at home right now, but i will try to reset the macs SMC. (turn off, disconnect from power, hold main power switch for 5 secons, and reboot)


Any other stuff i can do ?


Thank you

iMac (21.5-inch Mid 2011), Mac OS X (10.6.8)

Posted on Apr 11, 2013 3:56 AM

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Question marked as Best reply

Posted on Apr 11, 2013 4:06 AM

See this Apple noteon booting with no video.

14 replies

Apr 11, 2013 10:37 AM in response to BGreg

Thank you BGreg,


this kind of helped, because now it works, i did a SMC reset, Paramater Ram clear, and couple of reboots...

now the display works, but i am not sure if it stays that way, because it went dark before just during normal operation, so i cant tell if its going to do the same again.

if it happens again i guess i need to visit a service center.


cheers

amigo500

Apr 11, 2013 1:48 PM in response to BGreg

thank again BGreg i will do that.


Also, the display went dark again and i redid the SMC reset.

I believe that i only just now did the SMC reset correctly, because i counted from 1 to 5 while holding the power button to get the exact amount of time, after that the display looked absolutly normal while booting lighting up right away in bright white, and its still working. i believe it really has to be exactly 5 seconds.


i will do the hardware check to rule out any further issues.


cheers

Apr 14, 2013 5:41 AM in response to BGreg

hi again,


i did both hardware tests, short and long, no problems have been detected.

but it happened againg, the screen just stayed dark... then i played around and did the smc reset again, and rebooted alot, and suddenly it worked again and now i am using the imac to write this post...


do you have any idea what i could try next ?

maybe i could update to mountain lion ?


Message was edited by: Amigo500

Apr 14, 2013 7:42 AM in response to Amigo500

Good that the hardware tests came back with no issues. Before upgrading to Mountain Lion, apply the combo 10.6.8 release from the Apple site here. The combo release contains all the OS X 10.6 updates in one release, and can sometimes fix odd systems problems (this is easier than reinstalling the entire system). I'm not a proponent of upgrading operating systems to fix an issue (although that sometimes works). Much prefer to upgrade an operational system.


Before applying the combo update, use Disk Utility to repair permissions, apply the update, then repair permissions again when done. Run Software Update in case anything else needs to be updated. While I don't recall this ever causing a problem, good practice is to have a system backup.

Apr 14, 2013 9:36 AM in response to mende1

i reinstalled 10.6.8, can i somehow check that this went through correctly, like an update protocoll ? because all i can see is taht is 10.6.8, which it was before too..


i also found some wrong permissions that needed to be repaired one of them looked like this:

Abweichende Zugriffsrechte für „System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreen.app/Contents/Resources/English.lproj/MainMenu.nib“, Soll-Wert: drwxr-xr-x , Ist-Wert: -rwxr-xr-x .


ive never heard of the lockscreen.app maybe this has something to do with my problems ?

also, could it be a virus ? i know os virus programs are very rare, but are the a possible threat ?


thanks again guys

Apr 14, 2013 9:39 AM in response to Amigo500

If the installer showed that the update was installed properly, nothing to worry. You can reinstall Mac OS X 10.6.8 if you are already using this version.


The permission has nothing to do with your problem, but repair it if you find wrong permissions. Apart from that, that's not caused by a virus, but if you want to make sure, install ClamXav or Sophos and run a test. However, it won't do anything to solve this problem

Apr 14, 2013 10:15 AM in response to mende1

I did not see the installer message after rebooting, because the screen went dark again, i gave it some time to finish, like 30mins or so, and then rebooted, and everything seems to look normal update wise.


Regarding the display problem, i dont know, it works now, could be randomly ok again though...

It also went to energy saving mode,because i was afk for a while, it was black (as it should) and when i pressed a button it immediatly went bright, so this seems to work too...


I guess i have to try a few reboots to see if its really working now...

Apr 15, 2013 7:40 AM in response to Amigo500

The problem still persists, but it is extremly random. Sometimes i can even go into screensaver mode and out of it and the display reacts fine. But sometimes the display just goes dark, and stays dark. When i try to reboot it works most of the time. ( I try to do a SMC reset everytime i reboot)


I also have win7 installed using bootcamp drivers, just fyi...


Anything else i can try ?

The Display of my iMac (Mid2011) does not turn on, after booting

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