GothamPark
Level 1 (0 points)

Q: Attempts to print on Epson 2200 results in computer freeze and restart. Anyone dealing with this?

My Epson Stylus 2200 has been a workhorse for me the past 10 years and has worked flawlessly until the other day.  I have attempted to print via PhotoShop, Acrobat, and a test print from the Epson Print Utility with the same result, freeze, crash and restart.  I am using the latest version of Mountain Lion on a MacPro.  In addition, as a recommendation by Epson, I've trashed, reset printing systems, and reinstalled the latest printer drivers. Now when I attempt to add the printer via System Preferences everything crashes.  Here is the error report:

 

Interval Since Last Panic Report:  23671 sec

Panics Since Last Report:          1

Anonymous UUID:                    E80B5939-E382-3DD6-9DD5-031AF25ACAEA

 

 

Thu Apr 11 08:43:02 2013

panic(cpu 10 caller 0xffffff80092b7e95): Kernel trap at 0xffffff7f8a02e9ea, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000024f67000, CR4: 0x0000000000000660

RAX: 0xffffff7f8a02e9e2, RBX: 0xffffff8023d8f400, RCX: 0x0000000075ae9000, RDX: 0xffffff80c0703b10

RSP: 0xffffff80c0703af0, RBP: 0xffffff80c0703b00, RSI: 0x0000000000000000, RDI: 0xffffff8023d8f400

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x00000000000010bc, R11: 0xffffff8009647120

R12: 0x00000000e0000201, R13: 0xffffff8023d8f400, R14: 0xffffff801b586600, R15: 0x0000000000000000

RFL: 0x0000000000010286, RIP: 0xffffff7f8a02e9ea, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0xa

 

 

Backtrace (CPU 10), Frame : Return Address

0xffffff80c0703790 : 0xffffff800921d626

0xffffff80c0703800 : 0xffffff80092b7e95

0xffffff80c07039d0 : 0xffffff80092cd4dd

0xffffff80c07039f0 : 0xffffff7f8a02e9ea

0xffffff80c0703b00 : 0xffffff7f8a02e833

0xffffff80c0703b30 : 0xffffff7f8a02df59

0xffffff80c0703ba0 : 0xffffff800964729a

0xffffff80c0703c00 : 0xffffff7f8a034752

0xffffff80c0703c20 : 0xffffff800966408f

0xffffff80c0703d70 : 0xffffff80092984a1

0xffffff80c0703e80 : 0xffffff8009220aed

0xffffff80c0703eb0 : 0xffffff8009210448

0xffffff80c0703f00 : 0xffffff800921961b

0xffffff80c0703f70 : 0xffffff80092a5dd6

0xffffff80c0703fb0 : 0xffffff80092cdd43

      Kernel Extensions in backtrace:

         com.apple.iokit.IOFireWireSBP2(4.2.2)[9A083E7F-05ED-3E7E-8917-DFAC839AEC3C]@0xf fffff7f8a02a000->0xffffff7f8a044fff

            dependency: com.apple.iokit.IOFireWireFamily(4.5.5)[BFC15D10-EE0B-342D-9C00-8BF529DFAA6C]@0 xffffff7f89f98000

 

 

BSD process name corresponding to current thread: EPIJAutoSetupToo

 

 

Mac OS version:

12D78

 

 

Kernel version:

Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

Kernel slide:     0x0000000009000000

Kernel text base: 0xffffff8009200000

System model name: MacPro4,1 (Mac-F221BEC8)

 

 

System uptime in nanoseconds: 2765202569704

last loaded kext at 28639024238: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f8ae94000, size 36864)

last unloaded kext at 91705214024: com.apple.driver.AppleIntel8254XEthernet          3.1.1b1 (addr 0xffffff7f8a412000, size 69632)

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleTyMCEDriver          1.0.2d2

com.apple.driver.AGPM          100.12.87

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.driver.AppleMCCSControl          1.1.11

com.apple.GeForce          8.1.0

com.apple.iokit.IOBluetoothSerialManager          4.1.3f3

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.3.7fc4

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleMikeyDriver          2.3.7fc4

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.ApplePolicyControl          3.3.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.3.1

com.apple.driver.Oxford_Semi          3.1.7

com.apple.iokit.SCSITaskUserClient          3.5.5

com.apple.driver.AppleUSBHub          5.5.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.driver.Intel82574L          2.3.0b5

com.apple.driver.AppleAHCIPort          2.5.1

com.apple.driver.AppleUSBEHCI          5.5.0

com.apple.driver.AppleUSBUHCI          5.2.5

com.apple.driver.AppleEFINVRAM          1.7

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleACPIButtons          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.7

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.kext.triggers          1.0

com.apple.nvidia.nv50hal          8.1.0

com.apple.NVDAResman          8.1.0

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.driver.DspFuncLib          2.3.7fc4

com.apple.iokit.IOAudioFamily          1.8.9fc11

com.apple.kext.OSvKernDSPLib          1.6

com.apple.iokit.IOSurface          86.0.4

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3

com.apple.iokit.IOBluetoothFamily          4.1.3f3

com.apple.driver.AppleSMBusController          1.0.11d0

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.3.7fc4

com.apple.iokit.IOHDAFamily          2.3.7fc4

com.apple.driver.AppleSMBusPCI          1.0.11d0

com.apple.driver.AppleGraphicsControl          3.3.0

com.apple.iokit.IONDRVSupport          2.3.7

com.apple.iokit.IOGraphicsFamily          2.3.7

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.3.0d51

com.apple.driver.AppleUSBHIDMouse          175.8

com.apple.driver.AppleHIDMouse          175.8

com.apple.driver.AppleUSBHIDKeyboard          170.2

com.apple.driver.AppleHIDKeyboard          170.2

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.driver.AppleUSBMergeNub          5.5.5

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1

com.apple.iokit.IOFireWireSBP2          4.2.2

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBUserClient          5.5.5

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOAHCIFamily          2.3.1

com.apple.iokit.IOUSBFamily          5.5.5

com.apple.driver.AppleEFIRuntime          1.7

com.apple.iokit.IOHIDFamily          1.8.1

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220.2

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          345

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.7

com.apple.iokit.IOPCIFamily          2.7.3

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 6 GB, SMC 1.39f5

Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

Memory Module: DIMM 1, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520

Memory Module: DIMM 2, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520

Memory Module: DIMM 3, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520

Memory Module: DIMM 5, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520

Memory Module: DIMM 6, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520

Memory Module: DIMM 7, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520

Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet 2, Ethernet, en1

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-1

Serial ATA Device: HL-DT-ST DVD-RW GH41N

Serial ATA Device: WDC WD6400AAKS-41H2B0, 640.14 GB

Serial ATA Device: Hitachi HDT721010SLA360, 1 TB

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3

USB Device: USB Hub, 0x05e3  (Genesys Logic, Inc.), 0x0604, 0x1a200000 / 2

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a220000 / 3

USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1a223000 / 5

USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x1a222000 / 4

FireWire Device: My Book, WD, 800mbit_speed

FireWire Device: built-in_hub, 800mbit_speed

FireWire Device: EP1394D3 Printer, EPSON, 400mbit_speed

FireWire Device: My Book 1112, WD, 800mbit_speed

 

Any thoughts?

Posted on Apr 11, 2013 8:56 AM

Close
GothamPark

Q: Attempts to print on Epson 2200 results in computer freeze and restart. Anyone dealing with this?

  • All replies
  • Helpful answers

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Apr 11, 2013 9:59 AM in response to GothamPark
    Level 5 (5,334 points)
    Mac OS X
    Apr 11, 2013 9:59 AM in response to GothamPark

    You could try removing the EPIJAutoSetupTool. I am not sure what that'll do for functionality, but it might get you past the panic.

     

    Hope this helps.

  • by Eric Root,

    Eric Root Eric Root Apr 11, 2013 10:52 AM in response to GothamPark
    Level 9 (74,165 points)
    iTunes
    Apr 11, 2013 10:52 AM in response to GothamPark

    If John's suggestion doesn't work, try some basic trouble shooting.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - About

     

    General information.

     

    Isolating issues in Mac OS X

     

    Troubleshooting Permission Issues

     

     

    Step by Step to Fix Your Mac

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 11, 2013 11:09 AM in response to GothamPark
    Level 10 (208,037 points)
    Applications
    Apr 11, 2013 11:09 AM in response to GothamPark

    This is a known issue. Connect the printer via USB until the bug is fixed.

  • by GothamPark,

    GothamPark GothamPark Apr 11, 2013 12:44 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 11, 2013 12:44 PM in response to Linc Davis

    Hey All.  Thanks for the advice.  My first attempt at a fix was to switch to a USB connection (originally was firewire) which took care of the problem.  If this is a known bug I can wait until it is resolved to go back to a firewire connection.  Good call and thanks again.