8 Replies Latest reply: Sep 19, 2013 5:33 PM by Dannyboy13838390
Michelleflores Level 1 Level 1 (0 points)

Update is not there

iPad 2, Update is not there
  • Texas Mac Man Level 8 Level 8 (46,535 points)

    You don't provide enough info to answer. Are you talking about an iOS update?


    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.


    iOS 5: Updating your device to iOS 5 or Later



    How to install iOS 6



    iOS: How to update your iPhone, iPad, or iPod touch



    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.


    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).


    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.


     Cheers, Tom

  • rottenskin Level 1 Level 1 (0 points)

    Mine is ipad2 with the latest version of OS, iOS6. Starting from yesterday, the appstore icon got the notification sybol for update.  The problem is, the update window shows nothing but a white blank.  I closed the app, rebooted the device, and it's still white blank.  Am I supposed to connect to my PC, backup and erase the whole data of my device?  I really don't want to go through all that hurdles, and it really takes time to do it.

  • carjic Level 1 Level 1 (0 points)

    I have exactly the same issue since last night. It says I have 37 updates but when I go to update screen...its just white. I have done all the normal things like hard restart. System restart, But cant get it to read anything but a white screen. All else is working. ?

  • carjic Level 1 Level 1 (0 points)

    I also have the Ipad 2 with latest OS update.

  • pjbriglio Level 1 Level 1 (0 points)

    I have the Ipad Mini and it has been doing this for two-three days.  Does anybody have an answer for this problem yet?

  • kimile Level 1 Level 1 (0 points)

    im using iphone version 4.3.3

  • kimile Level 1 Level 1 (0 points)

    it brings no software updates

  • Dannyboy13838390 Level 1 Level 1 (0 points)

    I need to know why my software update isn't responding