Connecting Canon LBP9100cdn Laser printer via ethernet/wifi hub

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Level 1

4 points

Connecting Canon LBP9100cdn Laser printer via ethernet/wifi hub

I have connected my Canon LBP9100cdn Laser printer via ethernet through a modem hub. We can connect either through direct ethernet hard connection or wifi, on OS10.8.3. Occasionally it just stops finding the printer. Have latest CUPS driver, have reset printing system and reinstalled driver and reinstalled printer. Turned printer off and on. Sometimes it takes a few goes to get the right random sequence, but this time I just can't get it to connect. Other computers on the system, both ethernet hard wired and wifi can still connect- all on the same operating system.

MacBook Pro, OS X Mountain Lion (10.8.3), Canon LBP9100cdn laser printer

Posted on Apr 12, 2013 12:13 AM

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Answer 1

PAHU

Level 6

16,723 points

Apr 12, 2013 1:22 AM in response to wendywew

When you get this lost connection, try opening Safari (or web browser of choice) and enter the IP address of the 9100 as the URL. This should connect to the internal web page of the printer. If this does connect, then see if you can resume the queue to print again. In theory, if the print queue on the Mac pauses, then the web browser test should also fail to connect to the printer.

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Answer 2

wendywew Author

Level 1

4 points

Apr 12, 2013 2:25 AM in response to PAHU

Yes- finds the internal web page of the printer.

When I try to add the printer via system preferences however it loads it up but then when I try to print it says There are no registered printers, or the connection is faulty.

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Answer 3

wendywew Author

Level 1

4 points

Apr 12, 2013 2:32 AM in response to wendywew

OK. So while posting this I trashed all the driver software and emptied trash. Reinstalled the driver again and added and now its working again. I don't know what I've done differently but I wish I did!?

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