9 Replies Latest reply: Jul 29, 2013 11:09 PM by nugroho4
Matthew Q Level 1 (0 points)

In our office, we have a Mac Mini acting as a local server running OS X 10.8.3 with an external hard drive connected.  Each person in our office connects to the Mac Mini through an idividual user account, so that we can control each user's access to the folders on the external hard drive.  Some users are on OS X Lion and others are on OS X Mountain Lion.

 

All of our Lion computers are able to connect to the Mac Mini and do a Finder search for any items in the shared volume.  So a filename search for ".doc" on the "Shared" scope returns all Word documents on our Mac Mini server which they have permission to access.

 

That same feature is not working properly for users connecting through Mountain Lion.  When a Mountain Lion user does the same search - filename containing ".doc" - no results are returned initially, however if they toggle the search scope back and forth (like from "Shared" to "This Mac") a few times, eventually some results show up on the Shared search.

 

But with this issue, we can't be confident that the results listed by any search are complete or not.  Our business generates a lot of documents and audio files each day and the search function is a crucial part of our daily workflow.

 

The Mac Mini server has recently been upgraded from Lion to Mountain Lion 10.8.3, and Mountain Lion users have just upgraded from 10.8.2 to 10.8.3, however the issue is still the same: users connecting with Lion 10.7.5 can search shared volumes properly, but users connecting with Mountain Lion 10.8.3 cannot.

 

Is there a solution to this that doesn't require a downgrade to Lion?


MacBook Pro, OS X Mountain Lion (10.8.3)
  • LDavis75 Level 1 (0 points)

    I'm having a similar issue with the Mountain Lion search/find function.  I have many files spread over two internal hard drives. The way locate the file I need is by using the search/find function and typing in the file name. Most of the time the search/find function either results in 0 or too many results including every email I sent that contained the key search word.  Have you been able to find a solution?  Mountain Lion search/find function is either broken or unfriendly.

  • Matthew Q Level 1 (0 points)

    I've still not found a solution.  Have you tried toggling the search scope back and forth, like from This Mac to "Current_Folder"?  For some reason, if I repeat that process a few times I eventually see results, although I'm not sure if I'm seeing all of the results that I should.  I'd be curious to hear if it works the same way for you.

  • Eric Root Level 9 (50,622 points)
  • Matthew Q Level 1 (0 points)

    I've tried EasyFind before, but it's not nearly as fast or convenient for us to use as the built in Spotlight search.

     

    I've noticed something new.  If I do a basic Spotlight search in a Finder window on Mountain Lion for something like "Matthew Invoice", I'll see plenty of results on our Shared volumes with both "Matthew" and "Invoice in the filename (after toggling the search scope back and forth a few times), but if I do the same search as a "Name Matches" search, I never see any results on the Shared volumes, no matter how many times I switch the search scope back and forth.

     

    Doing the same filename search for "Matthew Invoice" in Lion returns plenty of results.

     

    It seems clear to me that there is a bug in Mountain Lion's ability to access the spotlight index of shared volumes, so I don't know what else to try, other than downgrading to Lion.

  • Eric Root Level 9 (50,622 points)

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

  • Matthew Q Level 1 (0 points)

    Thanks for the tip, Eric.  I've submitted a feedback to Apple.  If any other users are having this issue, feel free to use the Feedback link provided in the previous post.

  • Eric Root Level 9 (50,622 points)

    You are welcome. I hope someone else can help you solve this.

  • rsanjuan Level 1 (0 points)

    I'm experiencing the same problem at work. I've submitted a feedback to Apple.

  • nugroho4 Level 1 (0 points)

    This Terminal command work for me.

    Right now my spotlight start indexing my external HD

     

    First check if with this command

     

    mdutil -s -a

     

    if the result is Indexing disabled on your Ext Volumes

    write this command

     

    sudo mdutil -a -i on

     

    and enter your password ---

     

    if the terminal said your ext drive is still Indexing and Searching Disable (mine was), go to the spotlight pref/ privacy. And delete the ext HD if there.