My comptuer crashed and I had to get someone to reinstail all my software. I lost my connection to itune store and all my music for my ipod shuffle4GB, plus I still had a credit to buy music. Do I have to download (set up and connect) again and loose everything (all music in my libray).
I am not computer smart so I need step by step instructions. I ususually have someone to do this for me but they are very busy so I thought I would try myself.