6 Replies Latest reply: Apr 13, 2013 2:24 AM by CaptH
xela510 Level 1 Level 1 (0 points)

Today I was on my MacBook Pro (bought July 2011) and it went to a blank blue screen. I powered it off and tried to restart it. It loaded the apple and spinning circle but it went to a grey screen and froze there. I've read and tried a lot of different things already but nothing has worked. I did the hardware test and it found no problems. I tried to safeboot it.  I tried everything on here: http://support.apple.com/kb/TS2570 except the last suggestion (I'd rather not have to lose all my files unless absolutely nesseccary). I also tried the "hold Command + R keys" to try and get to utilities. Anything else out there that I could try? Not sure what the exact operating system is either.


MacBook Pro (15-inch Early 2011)