Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked out of I Pod touch

Hi,

😠😢😢

I have locked myself out of my ipod touch. I did everything it said to do to put it back to factory restore and unlock it, but it wont let me do anything. Keeps saying touch is disabled, connect to I Tunes. I have tried multiple times and it just isnt working. Please what can I do?


Thank you


Shawna

iPod touch, Windows 8

Posted on Apr 12, 2013 11:57 PM

Reply
1 reply

Apr 13, 2013 12:08 AM in response to sdygowski

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).


If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.


You may have to force iPad/iPod into Recovery Mode


http://support.apple.com/kb/ht4097

Locked out of I Pod touch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.