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HT3500: OS X: Connecting a Wi-Fi printer to your Wi-Fi network

Learn about OS X: Connecting a Wi-Fi printer to your Wi-Fi network

HT3500 Printing

331 Views 6 Replies Latest reply: Apr 21, 2013 11:51 AM by hindenberg RSS
hindenberg Calculating status...
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Apr 13, 2013 3:18 AM

Why does our laptop not print wirelessly anymore (it used to) and why does the printer show 'paper jam' when there isn't one? All help topics too complicated and technical for us oldies!!

MacBook Pro, Mac OS X (10.7.5)
  • Tesserax Level 8 Level 8 (47,550 points)
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    Apr 13, 2013 10:29 AM (in response to hindenberg)

    Is the problem only with printing from the MacBook Pro or does it happen with any device? What is the make & model of your printer and the wireless router that you are using?

  • Tesserax Level 8 Level 8 (47,550 points)
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    Apr 14, 2013 8:22 PM (in response to hindenberg)

    Your Epson SX535WD has built-in wireless so I am assuming that you have it configured to join the wireless network provided by your BT HomeHub router and is not connected to the MacBook Pro by USB ... correct?

     

    Regardless, please verify that your printer is still listed. You can do this on your MBP by going to System Preferences > Print & Scan. Your Epson should be listed and be the correct model. Is it?

  • Tesserax Level 8 Level 8 (47,550 points)
    Currently Being Moderated
    Apr 16, 2013 2:42 PM (in response to hindenberg)

    If you're still having printing issues when the MBP is connected directly, then the issue isn't wireless but possibly with the printer or the printer driver installed on the MBP.

     

    I would suggest that you try either reinstalling the printer driver from the original installation CD that came with the printer or download the very latest version directly from Epson.

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