T-Mobile iPhone 5 issues with signal and maps

Question

T-Mobile iPhone 5 issues with signal and maps

I just picked up my OFFICIAL T-Mobile iPhone 5 yesterday and it works like a dream...except for 2 things.

1. My cell signal strength has dropped off considerably in places where I know I have good signal strength. I am usually right around 1-2 bars when I know I should have full signal. Is this a carrier issue or a phone issue or a little bit of both?

2. When I open up Maps, I can see satellite and hybrid view without issue but when I choose standard, all I see is beige...lots and lots of beige with no street names, buildings or any indication of where I am at. But when I pull up satellite or hybrid view, everything shows up just fine.

Any ideas??

iPhone 5, Windows 7

Posted on Apr 13, 2013 7:08 AM

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Answer 1

Oct 26, 2013 12:51 PM in response to jedimasterkyle88

I'm having the same problem

I picked up and iphone 5s from tmobile and I live in an excellent service area but my iphone only picks up 1-2 bars and switches from LTE 4G and E

I'm a new customer and I just joined last Friday on October 18

I read a forum where it could be the carrier update because some people said they updated and then their signal dropped and that's when they started having issues

So maybe tmobile will come out with bother carrier update to fix this issue

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Answer 2

Oct 26, 2013 1:43 PM in response to jedimasterkyle88

Have you reset your network settings?

1. Google maps is more reliable

2. What is the number value behind your signal?

-47 to -100 is considered a normal range

anything below -100 is weak signal

http://lifehacker.com/5929546/see-the-actual-signal-strength-on-your-iphone-with -this-quick-tweak

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Answer 3

Oct 26, 2013 1:57 PM in response to chattphotos

I'm currently at 1 bar of 4G my iphone dropped LTE does that a lot and I did that thing you told me and it showed -115 on 4G

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Answer 4

Oct 26, 2013 2:24 PM in response to albertofromnewhall

Go back to T-mobile, that's not normal.

Have you tried switching to 3G?

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Answer 5

Oct 26, 2013 2:31 PM in response to chattphotos

I already have my first phone did the same thing so I got it exchanged at the tmobile store and this one does the same thing I called tmobile and they are telling me they are investigating my case cause she says I'm suppose to be showing full bars because I live in a full coverage area

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Answer 6

Oct 26, 2013 2:37 PM in response to albertofromnewhall

And now I'm showing -118 on LTE

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