5 Replies Latest reply: May 31, 2013 8:13 AM by moonpie123
LVKLVK Level 1 (0 points)



I really hope someone will be able to help me out. I have recently downgraded from Mountain Lion back to Snow Leopard in order to be able to use Bootcamp (Windows Vista Ultimate 32-bit). It works fine, but I would really love to play the Zoo Tycoon 2 Ultimate Collection game and I cant! The installation went well, no problems there, but when I want to play the game, three errors come up. One says that I need at least 32 MB of video memory to run Zoo Tycoon 2 and that 0 MB is detected. Another says: "Zoo Tycoon 2 was unable to create a graphics renderer. Please contact your graphics card vendor to make sure you have the latest driver".


Since I am no expert, I have no idea what to do, does anyone? Please help if you know what the solution might be

MacBook, Windows Vista
  • Csound1 Level 8 (46,972 points)

    Have you installed the Windows drivers? (available on the Snow Leopard disc) yet, doesn't sound as if you have.

  • The hatter Level 9 (60,930 points)

    The two operating systems are independent. No need to go to SL.


    Sounds like you still need to install drivers for your MacBook, both Apple's Boot Camp for Vista 3.x which would be on your 10.5 or 10.6 DVD, as well as others.


    I know Apple's official support for Vista or Windows 64-bit and what versions they support drivers for now in Mountain Lion would leave me scratching my head.


    Do you have only Vista? and if so was it retail and came with 64-bit version also?


    What model and year is your MacBook? what version of Mac OS X did it ship with too.


    How much RAM do you have? seems like if it supports 10.8 that you have 4GB RAM or more.


    For me as much as you:


    Mac 101: Using Windows on your Mac via Boot Camp


    Helpful Apple Support Resources (Forum Overview)






    create a Windows support software (drivers) CD or USB storage media




    The Boot Camp Assistant can burn Boot Camp software (drivers) to a DVD or copy it to a USB storage device, such as a flash drive or hard drive. These are the only media you can use to install Boot Camp software.




       * Installation Guide

    Instructions for all features and settings.


       * Boot Camp 4.0 FAQ

    Get answers to commonly asked Boot Camp questions.


       * Windows 7 FAQ

    Answers to commonly asked Windows 7 questions.


    Macs that work with 64-bit editions of Microsoft Windows Vista and Windows 7



    Some computers require Microsoft Windows 7



    FAQ: http://support.apple.com/kb/HT3986


    What is Boot Camp 5?

    Boot Camp 5 is not a release of OS X software. Rather, it is a release of the Windows Support Software (drivers). You will need to use this software on your Mac with Windows 8 or Windows 7. For more information on Boot Camp 5, see this article.




    Which Macs support Windows 8?


       * MacBook Air (Mid 2011 or newer)

       * MacBook Pro (Mid 2010 or newer)

       * Mac Pro (Early 2009 or newer)

       * Mac Mini (Mid 2011 or newer)

       * iMac (27-inch, Mid 2010 or Mid 2011 or newer)



    What are the System Requirements for Windows 8?


    How can I install Windows 8 on an eligible computer?

    Use the Boot Camp Assistant. The assistant will partition your internal hard drives and install Windows 8. For more information on Windows 8 installation, see the Boot Camp Installation & Setup Guide.


    Can I use an upgrade from Windows 7 to Windows 8?


    Yes. Download and install the Boot Camp 5 Support Software before attemping the upgrade by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3. Alternatively, you can manually download the Boot Camp 5 Windows Support Software here.


    When I do an upgrade install from Windows 7 to Windows 8, an "Uninstall USB 3.0 eXtensible Host Controller Driver" message appears. What do I do?

    Do not click on Uninstall. Click the back button and Cancel the upgrade. Download the Boot Camp 5 Support Software by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3, or click here to download them. Then, try the upgrade again. See this article for more information.


    After upgrading from Windows 7 to Windows 8, Thunderbolt devices are being recognized when I connect in. How do I fix this?


    Disable the Windows 8 Fast Boot feature to allow Thunderbolt devices to be recognized. See Boot Camp: Thunderbolt devices not recognized after Windows 8 upgrade for instructions.


    Is there an OS X version requirement to use the Boot Camp Assistant to download Boot Camp 5 Support Software?


    You need OS X Mountain Lion v10.8.3 or later installed to download the Boot Camp 5 Support Software (Windows drivers) using the Boot Camp Assistant. After upgrading, click the Go menu and choose Utilities. Then, open Boot Camp Assistant and follow the onscreen instructions. You can download the Boot Camp Installation & Setup Guide.


    Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?


    Yes, you can download the Boot Camp 5 Support Software here.


    How do I use the Boot Camp 5 Support Software I downloaded from the web page?


      1. The download file is a .zip file. Double click it to uncompress it.

      2. Double-click the Boot Camp disk image.

      3. Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).

      4. Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.

      5. Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.

      6. When your system restarts your Windows 8 installation is done.


    Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software.


    How do I format USB media to the FAT file system?


    Use Disk Utility to format a disk to use with a Windows computer.


    Here's how:

    Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.


      1. Open Disk Utility.

      2. Select the disk you want to format for use with Windows computers.

      3. Click Erase, and choose one of the following from the Format pop-up menu:


          * If the size of the disk is 32 GB or less, choose MS-DOS (FAT).

          * If the size of the disk is over 32 GB, choose ExFAT.

      4. Type a name for the disk. The maximum length is 11 characters.

      5. Click the Erase button and then click Erase again.


    Which versions of Windows are supported with Boot Camp 5?


    64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software.


    If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7.

    32-bit versions of Windows 8 are not supported via Boot Camp.

  • LVKLVK Level 1 (0 points)

    Thank you so much I had no idea I should run that disc in Windows too. I completely solved my problem!

  • Csound1 Level 8 (46,972 points)

    You're welcome.

  • moonpie123 Level 1 (0 points)

    Hey LVKLVK,


    I also want to play Zoo Tycoon Ultimate Edition on my mac (running on snow leopard), but I am clueless. Can you tell me what all you did?

  • Csound1 Level 8 (46,972 points)

    Install the Windows Drivers (same as the other poster did)