HT202037: Import photos using Apple camera adapters

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bydamanti

Q: My camera connection kit no longer works

Nothing happens when I connect my camera connection kit with SD card into iPad 3 port.  Last time I used it...several months ago... it worked OK, but now, something's not clicking.  It doesn't seem to sit in securely...that is, it sort of sags with its own weight. If I hold level and firmly, still nothing happens.  I reluctant to force it in too much for fear of damaging iPad's pins.  Anyone else have this problem?  It seems wrong that the connection kit failed after just one trip (about 10 imports).

iPad

Posted on Apr 14, 2013 12:32 PM

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Q: My camera connection kit no longer works

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  • by jesterwylde,Helpful

    jesterwylde jesterwylde Apr 14, 2013 12:34 PM in response to bydamanti
    Level 4 (1,377 points)
    Apr 14, 2013 12:34 PM in response to bydamanti

    I'd recommend you try it on another iPad to isolate the issue to either device. If it works fine on another iPad, the issue might be at this iPad. If that's the case: do you have issues charging the iPad? If the connection kit doesn't work on another iPad: offer the connection kit for service under warranty if that's still applicable.

     

    Good luck

  • by bydamanti,

    bydamanti bydamanti Apr 14, 2013 12:38 PM in response to jesterwylde
    Level 1 (0 points)
    Apr 14, 2013 12:38 PM in response to jesterwylde

    Unfortunately, I haven't another iPad available to me - I live in rural area.   I haven't had issues charging.  Saw some other boards speak to turning bluetooth on.  I did. No change.  Guess I'll try calling Apple and see if they can figure something out.

  • by jesterwylde,

    jesterwylde jesterwylde Apr 14, 2013 1:21 PM in response to bydamanti
    Level 4 (1,377 points)
    Apr 14, 2013 1:21 PM in response to bydamanti

    The only thing you could also try is backup the iPad, restoring it as new and try again to connect it, just to make sure the issue isn't at the iPad.

     

    You could use this article for this: http://support.apple.com/kb/HT4137

     

    Since the iPad doesn't have charging issues though, I don't expect this to have any effect,  but you could try it.