2 Replies Latest reply: Dec 31, 2013 1:35 PM by mgmm1
bobwitness Level 1 (0 points)

Downloaded the iPod Touch iEPP Airprint app for printing wirelessly to my approved, Canon MX870 printer/scanner and the app can't detect it.

 

Thanks


iPod touch, Windows 7, Canon MX870 Printer/Scanner
  • PAHU Level 6 (16,105 points)

    To connect from iEPP to the MX870, the iOS device and the printer have to be connected to the same wireless router. Is this the case with your setup?

  • mgmm1 Level 1 (0 points)

    I have been having the same issue with the Canon iEPP app not detecting the printer using an iPhone 4S, 5S and iPad Air.  I was on the phone with Canon IT support and the devices and apps can communicate with the printer when I type in the printer IP address in the Safari browser.

     

     

    I have Comcast Xfinity for interner and have a Linksys Wireless-G router.

     

    I tried about 5 different free app which support my Canon MX870 printer and none can detect the printer.

     

    Any suggestions?