cbeer

Q: 4th gen shuffle won't come on or charge

IT WILL NOT COME ON OR CHARGE ON THE COMPUTER AND IT IS ONLY 1.5 YREARS OLD AND NOT USED VERY OFTER. COULD IT JUST FAIL FOR NO APPRENT REASON? I HAVE CHARGED IT BEFORE AND ADDED SONGS A COUPLE MONTH AGO.

THANKS,

RAJ

iPod shuffle, Windows 7, WORKED BEFORE

Posted on Apr 14, 2013 1:48 PM

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Q: 4th gen shuffle won't come on or charge

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  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Apr 15, 2013 12:59 PM in response to cbeer
    Level 8 (38,352 points)
    Mac OS X
    Apr 15, 2013 12:59 PM in response to cbeer

    It is best to keep lithium batteries charged.  However, that may not be the problem.

     

    The possibilities are USB port not working, faulty USB cable, or hardware problem on shuffle.

     

    To rule out the USB port, connect something else there, preferably something like the shuffle, such as a USB flash drive.

     

    To rule out a faulty USB cable, you'll need to try a different one or try that one with another shuffle.  Is the cable you are using the original short cable?  Some third-party replacements are for the 2nd gen shuffle; they will not work with the 4th (or 3rd) gen shuffle, because the connector is different.

     

    If you confirm the cable is good, and the USB port is working, the cause must be a hardware problem on the shuffle.

  • by cbeer,Solvedanswer

    cbeer cbeer Apr 15, 2013 1:42 PM in response to cbeer
    Level 1 (0 points)
    Apr 15, 2013 1:42 PM in response to cbeer

    THIS IS CBEER- I SEARCHED AND FOUND THE SMALL CHARGER CABLE FOR THE NEWER SHUFFLE AND IT IS CHARGING. I HAVE TWO OTHER IPOD CHARGER CABLES AND I GUESS THEY ARE DIFFERENT.

    SURPRISE, SURPRISE.

    APPLE SUPPORT DOES WORK.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Apr 15, 2013 1:44 PM in response to cbeer
    Level 8 (38,352 points)
    Mac OS X
    Apr 15, 2013 1:44 PM in response to cbeer

    Glad to hear the problem was something simple to fix...

  • by Kerh,

    Kerh Kerh May 25, 2016 5:45 AM in response to Kenichi Watanabe
    Level 1 (12 points)
    iPod
    May 25, 2016 5:45 AM in response to Kenichi Watanabe

    I have same issue; i've tried two different USB charging cables - the long one and short one; and have plugged it into USB that plugs in the wall and nothing and plug into USB into desktop computer and it doesn't even recognize that anything is in the USB port.  Nor does iTunes even acknowledge the shuffle.  It used to - like 3 weeks ago but I can't get it to charge AT ALL.

     

    Purchased the shuffle at target about a month ago as my previous one is lost. BUT I had that 4th gen shuffle for 3 years with no problems.  I've had this 'new' one for a month and can't get a charge. HELPPPP!!!!!

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 25, 2016 10:09 AM in response to Kerh
    Level 8 (38,352 points)
    Mac OS X
    May 25, 2016 10:09 AM in response to Kerh

    I replied in the new topic you created...