Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad 4: Cannot disable the iOS Diagnostics window

iPad 4: Cannot disable the iOS Diagnostics window

Have an ipad 4 on iOS 6.0 and when I am in the settings screen, when I swipe to switch to a different app, the iOS diagnostic screen appears asking if i want to send data to apple.


I have set the diagnostics and usage data to "Don't Send" in the settings/general/about/diagnostics & usage option.


Any idea on how to disable this window from appearing? I have no idea what caused it to start appearing today.

iPad, iOS 6, Dust , grooves, pixel bleeding

Posted on Apr 14, 2013 3:50 PM

Reply
3 replies

Sep 28, 2013 7:04 PM in response to Mngc1998

I also have this problem, have spoken to 2 AppleCare senior advisers, the first of whom had me erase the drive and reinstall everything, to no avail, then sent the problem to Engineering, who replied they had never heard of this problem. They replaced my iPad today, I reloaded my last Cloud back-up, and the same problem immediately re-appeared.


What's also strange is that the message says "…you agree that Apple may collect diagnostic data from this device, including the device serial number, device name, and daily count of call attempts."


I wonder if there is an iPhone app which is attempting to do something on my WiFi iPad. This is something engineering should know about.

Sep 28, 2013 8:05 PM in response to Jerry Kaiser

In case others have the same issue, perhaps we can identify an app that's the culprit.

here's what I'm running:


NEWS:

NPR News BBC News

Flipboard

Instapaper

USA Today

Currents

SkyGrid

Reuters News Pro

AP Mobile

QuakeFeed

Feedly

Pulse

The Atlantic

Google News


Productivity:

Pages, Keynote

iAnnotate PDF

Readability

TextPlus

Reminders

Notability

Wunderlist

Skitch

Pocket'iA Writer

Documents

Supernote

Quip

GMail


Books

iBooks

Kindle

Goodreads

OverDrive

Longform

SCPL


Reference

Kikipanion

Sente 6


Maps

Google Maps, Google Earth

Maps


Education

TED

Podcasts, iTunes U

Khan Academy

Canvas


Medical

Medscape

MyChart

Trigger Points

WebMD

AHRQ ePSS

Culture Guide

Prognosis

iTriage

OneHealth

MedWhat

FitBit


Video

VLC StrFree

Zoom

Videos


Music

Music, iTunes Store, Garage Band

Stitcher

Pandora

GuitarTapp

Guitar Chords


Entertainment

HBO Go, HBO

IMDB

Slixter

Dish Anywhere

Amaon Instant Video

YouTubbe

PBS

Netflix

VLC


Photo

CameraSharp

Camera, Photo0 Booth, iPhoto, Photos

PS Express

Calendar, Notes, Facetime, Contacts



Utilities

Dictation

Skype

Messages, Find iPhone. Clock

Junaio

WebEx

Speedtest

CalculatorPro

Inner Balance

iBlueButton

Voice Dictation

CloudOn

Newsstand


Storage

Dropbox, Google Drive


Shop

Amazon

eBay


Games

GameCenter


Finance

Schwab


Social

Google+

Nextdoor

iPad 4: Cannot disable the iOS Diagnostics window

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.