2 Replies Latest reply: Apr 15, 2013 4:36 PM by crini
crini Level 1 (0 points)

The music I purchased from iTunes shows as being downloaded, but some of the files seem to have gotten lost when I transferred my data to a new computer. I have looked in my recycle bin and it's not there. It is also not in a folder in my iTunes music subdirectory. It's really not on the new computer, anywhere (and the old one has been wiped). How can I "re-download" downloaded music in iTunes?

 

Thanks!


Windows 7
  • varjak paw Level 10 (169,822 points)

    Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time. You can see what content you can download here:

     

    http://support.apple.com/kb/HT5085

     

    You can also re-download content using an iOS device.

     

    For full instructions, see:

     

    http://support.apple.com/kb/ht2519

     

    If a track for which the file is missing is still listed in iTunes, you'll need to delete the listing (just highlight the item and press "delete") before the download icon will activate.

     

    Regards.

  • crini Level 1 (0 points)

    That did the trick. Thank you!!!!