The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Trying to get a refund for an app that doesn't work as promised.
Click the report a problem link under the item in iTunes, but instead opening a complain form, it takes me to a generic page on the Apple website.
I've never had to request a refund before for an app, and my first experience is a very frustrating one.
Any suggestions?
iTunes-OTHER, Windows 7
http://www.apple.com/support/itunes/contact/
clicking "report a problem" takes me to apple website, not the problem form?
