1 Reply Latest reply: Apr 15, 2013 3:59 PM by jesterwylde
Allbeauty69 Level 1 (0 points)

I have A BT speaker and it use to connect to my iPad without doing anything but turning it on. Now it can't find the device. It says to make sure it's turned on and in range. I put it right next to it and turn it on and it won't connect. Can someone help? It connects to my iPhone with no problem.

  • jesterwylde Level 4 (1,360 points)

    have you checked the compatibility in the user manual? different iOS devices use different USB technology.


    If it's compatible, you could try turning off/on bluetooth or the iPhone itself.


    If that fails, you could also try restoring the device as new. If that doesn't solve the issue, the device may need service.


    Follow the steps in: http://support.apple.com/kb/HT4137


    NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.


    I also recommend you try connecting the iPad to other bluetooth devices to make sure the issue is at the iPad.


    Good luck