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TS3253: iPad: Troubleshooting stereo Bluetooth features

Learn about iPad: Troubleshooting stereo Bluetooth features

TS3253 How to connect Bluetooth speaker to iPad

3408 Views 1 Reply Latest reply: Apr 15, 2013 3:59 PM by jesterwylde RSS
Allbeauty69 Calculating status...
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Apr 15, 2013 3:51 PM

I have A BT speaker and it use to connect to my iPad without doing anything but turning it on. Now it can't find the device. It says to make sure it's turned on and in range. I put it right next to it and turn it on and it won't connect. Can someone help? It connects to my iPhone with no problem.

iPad
  • jesterwylde Level 4 Level 4 (1,335 points)
    Currently Being Moderated
    Apr 15, 2013 3:59 PM (in response to Allbeauty69)

    have you checked the compatibility in the user manual? different iOS devices use different USB technology.

     

    If it's compatible, you could try turning off/on bluetooth or the iPhone itself.

     

    If that fails, you could also try restoring the device as new. If that doesn't solve the issue, the device may need service.

     

    Follow the steps in: http://support.apple.com/kb/HT4137

     

    NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.

     

    I also recommend you try connecting the iPad to other bluetooth devices to make sure the issue is at the iPad.

     

    Good luck

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