5 Replies Latest reply: Apr 16, 2013 5:38 AM by pdroth
Grace296 Level 1 (0 points)

I just purchased an iPad mini. All the apps I have attempted to install are all stuck waiting. Not a great start.

  • jesterwylde Level 4 (1,360 points)

    are you able to surf on the internet ? check safari for that. If there's an issue with your wifi, try this article:




    If your wifi is fine, try doing a hard reset: Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears

  • Diavonex Level 9 (66,550 points)

    Try a reset:



    Hold the Sleep and Home button down until you see the Apple logo.

  • Diavonex Level 9 (66,550 points)

    If the reset doesn't work, delete the app and re-install.

  • Demo Level 10 (88,906 points)

    Aside from rebooting - which I also list here - there are a number of other things to try that might help.


    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.


    If that doesn't work - sign out of your account, restart the iPad and then sign in again.


    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.


    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.


    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.


    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • pdroth Level 5 (5,100 points)

    I had this same problem on an iPad and it turned out I was trying to download more apps than I had the space for.


    You didn't say how many apps you were trying to load, but I'm sure it's something very simple.   Perhaps your ID or restrictions?