My iPhone 5 won't let me download certain apps. They show up on itunes but not on my phone, if I download the app from my computer it loads on my phone then immediately disappears. The 'FREE' button is white in the app store for certain apps. PLEASE HELP!

I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!

iPhone 5, iOS 6.1.3

Posted on Apr 15, 2013 7:53 PM

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2 replies

Jan 12, 2014 5:18 PM in response to rastapocalypse

Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:

First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).


Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)


When I went back to my phone and tried installing them again (still on my computer), it worked!

I hope this helps, because it was incredibly frustrating. Good luck!

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My iPhone 5 won't let me download certain apps. They show up on itunes but not on my phone, if I download the app from my computer it loads on my phone then immediately disappears. The 'FREE' button is white in the app store for certain apps. PLEASE HELP!

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