Losing songs locally when using iTunes Match

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Losing songs locally when using iTunes Match

Hi,

I have been using iTunes Match fine with my laptop and ipod and ipad but suddenly I have a problem. iTunes in my laptop now shows all my songs as only being only available via the cloud - even though they are all still on my hard drive. They are in the same place as they have always been and when opening 'Preferences' the folder location name is correct. It's a nuisance as I have to download each song every time I play it and when I re-open iTunes I lose them again. I think I may have to download everything and then stop using iTunes Match. Does anyone have any suggestions?

Thanks

Si

iPod classic, iOS 6.1.3

Posted on Apr 16, 2013 4:24 AM

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Answer 1

Best reply

Michael Allbritton

Level 6

16,951 points

Apr 16, 2013 4:30 AM in response to SimonPeake

If the songs are still on your HDD why are you downloading them? You're just creating duplicates and taking up space.

At any rate, disable iTunes Match in iTunes then sign out of the Store. Quit iTunes, re-launch it, sign back into the store and re-enable iTunes Match. This will generally clear up glitches like this.

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Answer 2

SimonPeake Author

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Apr 16, 2013 5:43 AM in response to Michael Allbritton

Thanks - but I think you are misunderstanding my question. The songs are on my hard drive but I can't access them through iTunes for some reason - that is my problem.

I have tried the disable/quit/launch idea like you suggest but it doesn't solve the problem.

Thanks anyway.

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Answer 3

Apr 16, 2013 10:40 AM in response to SimonPeake

What do you see in the iTunes browser when you disable iTunes Match? If you have not deleted the music from the iTunes library then the tracks should still be in the iTunes library.

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Answer 4

SimonPeake Author

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Apr 16, 2013 11:10 AM in response to Michael Allbritton

When I disable iTunes Match none of my songs are visible in iTunes, even though they are all still in the correct folder

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Answer 5

Apr 16, 2013 12:37 PM in response to SimonPeake

Do you have backups?

You can restore the iTunes Library.itl file from just before the problem started.

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