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How can I delete my card details from the account to prevent my daughters ordering apps on the account when they don't realise they have to pay for them!!??

My daughters keep updating apps from istore and they do not realise they are being billed for them. I want to change my card details held on my account so that they can't do this without going through me first. Does any one know if this is possible??

many thanks

Posted on Apr 16, 2013 8:20 AM

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Posted on Apr 16, 2013 9:58 AM

Updating apps don't cost anything. If they have iOS devices, they're probably making in-app purchases. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. To prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:


http://support.apple.com/kb/HT4213


As to changing your account information, see:


http://support.apple.com/kb/HT1918


but I'd suggest just setting up the parental restrictions on the iOS devices and in iTunes on your computer, if applicable, so they just can't buy anything on their own.


Regards.

1 reply
Question marked as Best reply

Apr 16, 2013 9:58 AM in response to Emma Sharp

Updating apps don't cost anything. If they have iOS devices, they're probably making in-app purchases. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. To prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:


http://support.apple.com/kb/HT4213


As to changing your account information, see:


http://support.apple.com/kb/HT1918


but I'd suggest just setting up the parental restrictions on the iOS devices and in iTunes on your computer, if applicable, so they just can't buy anything on their own.


Regards.

How can I delete my card details from the account to prevent my daughters ordering apps on the account when they don't realise they have to pay for them!!??

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