Will Apple send me a new iPod or a replacement?

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Level 1

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Will Apple send me a new iPod or a replacement?

I've had my iPod for a couple of years now and because Apple is always updating their system my iPod is limited. I can't download any apps, I can't update my iPod to the newer softwares in order to get new apps. Also I would be on an app or safari and the page would close randomly. Even some apps I have on my iPod I can't use or update them because I can't update the software. My iPod is also incredibly slow, I can't even signout to my Hotmail anymore a d the screen is cracked. I dint understand why I should buy a new iPod if I already have one... Can someone please help?

iPod touch

Posted on Apr 16, 2013 11:21 AM

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Answer 1

lllaass

Level 10

210,411 points

Apr 16, 2013 11:25 AM in response to qabxox

Apple will only give you a 10% recycling discount if you turn in an old iPod when you purchase a new one. Better off selling it yourself.

Apple - Recycling Program for iPod and Mobile Phones

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Answer 2

varjak paw

Level 10

170,200 points

Apr 16, 2013 11:35 AM in response to qabxox

With a cracked screen, though, your current iPod isn't likely to be worth much. You can look on eBay to see what other iPods of the same model have sold, but depending on what new iPod you choose, the 10% discount may well be more, or at least close enough to make it not worth the hassle of trying to sell your damaged iPod.

If you want to try and improve your current iPod's performance, try the usual steps: restart, reset, restore.

http://support.apple.com/kb/HT1430

http://support.apple.com/kb/HT1414

If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and synching your apps. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, that should cure it.

Regards.

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