I tried to redeem my Digital Copy code from the "Django Unchained" Blu-Ray and all I get is a message that says, "This code is for an offer not yet available. It cannot be used yet." The movie came out today! Why would the code not work?
It may just take a bit for all the databases to catch up. Try again in a couple of days, and if it still doesn't work, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may direct you to the movie studio to get an new code, but at least start with iTunes Support.
Regards.
Hope your interaction with customer support was better than mine. I had the same error, yet my customer support person sent me the link on how to redeem codes, then when they were informed that wasn't the problem, I was told to contact the Weinstein company, which had nothing to do with the making or distribution of the movie. But let me know if you find a better solution.
It's working now. I just kept trying it about every ten minutes, and about an hour ago it worked for me.
I had tried to contact Support before I even made the initial post here, but all they gave me were links to other movie sites, which none of them were the correct studio. I went to Weistein's website: there was no way to contact them. I contacted Anchor Bay: no response yet.
Yep, I'd say it's fixed, but it was more of an Itunes issue than an Anchor bay issue. I think the proverbial "switch" hadn't been flipped yet for that movie. But it does seem to be resolved, thanks, Apple! 🙂
It is very sickening that you all had this problem April 16th and I'm having this problem May 9th.
😠 I've had the problem since yesterday with Django Unchained! And if you go to starzmediadigital.com/DjangoUnchained it acts weird. And when I use Itunes it says, "Redemption Code Currently Unavailable. Try again later." I wonder if it is just this movie?
BritMae, no is not only with this movie, I had the same prob with Jack Reacher...and the only way I manage to redeem the code is on my ipad or iphone itune apps... otherwise, itune on PC and Mac tell me that the Code redemption is temporarily unavailable. Once I manage to redeem it on iPad (itune) then it start downloading (with home share) on my PC. But since not everyone have ipad or iphone, this issue need to be fix by apple.
Now, I'm just getting, "Code redemption is temporarily unavailable." Maybe they are working on it.
im having issues witht this still its telling me itunes has a issue.
@ varjak paw how do I back up and erase everything on my mac because a keyloger is installed on it. I have a 10.6 OS X
Django Unchained Digital Copy is Not Active?
