Django Unchained Digital Copy is Not Active?

I tried to redeem my Digital Copy code from the "Django Unchained" Blu-Ray and all I get is a message that says, "This code is for an offer not yet available. It cannot be used yet." The movie came out today! Why would the code not work?

Posted on Apr 16, 2013 11:26 AM

Reply
9 replies

Apr 16, 2013 12:32 PM in response to 27AustinC

Hope your interaction with customer support was better than mine. I had the same error, yet my customer support person sent me the link on how to redeem codes, then when they were informed that wasn't the problem, I was told to contact the Weinstein company, which had nothing to do with the making or distribution of the movie. But let me know if you find a better solution.

Apr 16, 2013 1:46 PM in response to 27AustinC

It's working now. I just kept trying it about every ten minutes, and about an hour ago it worked for me.


I had tried to contact Support before I even made the initial post here, but all they gave me were links to other movie sites, which none of them were the correct studio. I went to Weistein's website: there was no way to contact them. I contacted Anchor Bay: no response yet.

May 9, 2013 8:36 AM in response to 27AustinC

It is very sickening that you all had this problem April 16th and I'm having this problem May 9th.

😠 I've had the problem since yesterday with Django Unchained! And if you go to starzmediadigital.com/DjangoUnchained it acts weird. And when I use Itunes it says, "Redemption Code Currently Unavailable. Try again later." I wonder if it is just this movie?

May 11, 2013 10:49 PM in response to 27AustinC

BritMae, no is not only with this movie, I had the same prob with Jack Reacher...and the only way I manage to redeem the code is on my ipad or iphone itune apps... otherwise, itune on PC and Mac tell me that the Code redemption is temporarily unavailable. Once I manage to redeem it on iPad (itune) then it start downloading (with home share) on my PC. But since not everyone have ipad or iphone, this issue need to be fix by apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Django Unchained Digital Copy is Not Active?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.