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I just got the brand new iphone 5 for T-mobile and everything works except Facetime. I have the 500MB data plan and have tried connecting over the cellular network and on wi-fi, but when either incoming or outgoing Facetime requests are accepted it says "connecting..." and then never connects.
What is going on?
Thanks
iPhone 5, iOS 6.1.3, T-Mobile
What did T-Mobile say about it when you contacted them? Do they even support facetime over cellular?
What did T-Mobile say about it when you contacted them? Do they even support facetime over cellular?
They do support facetime over cellular, although in store the customer service agents didn't know what the problem is. They instructed me to call customer support, which I have not yet
I started this thread since I've been all over the internet and haven't seen this specific issue brought up anywhere... I'll re-post once I get a chance to try T-Mobile's tech support.
-cda:
I just found this on T-Mobile's iphone 5 support website
Set up - FaceTime
To set up FaceTime, follow these steps:
This is probably going to work, I had my Apple ID configured, but there was no email address associated with facetime yet...
Message was edited by: corndogankles
I just found this on T-Mobile's iphone 5 support website
Set up - FaceTime
To set up FaceTime, follow these steps:
This is probably going to work, I had my Apple ID configured, but there was no email address associated with facetime yet...
iPhone 5 for T-Mobile Facetime not connecting...
