Previous 1 2 Next 15 Replies Latest reply: Apr 23, 2013 3:28 PM by jay pegg
jay pegg Level 1 Level 1 (0 points)

Aperture will not open. I get the grey box saying "Opening Aperture Library" but nothing happens. I have changed from an old to a new iMac and migrated settings and User files but not applications. I installed A3 from my original disc. I'm sure it worked okay initially. I went through the "repair" process with opening using "option>command" but this didn't do anything. I also removed the com.apple.aperturescript.plist. This put me through to a reinstall but ended back with the grey box. I looked through Apple Support but couldn't find an answer to this particular issue. Thanks, jp

  • Frank Caggiano Level 7 Level 7 (25,715 points)

    Try opening Aperture while holding down the option key this will bring up the library choice window.  Seelec the Create New button.

     

    Can you make a new library and have Aperture start on it?

  • jay pegg Level 1 Level 1 (0 points)

    Thank you for your reply Frank. No I can't make a new Library from Aperture - I still get the same "opening Library pop-up" but the application doesn't open. It has "Aperture" in the toolbar which suggests it should be open. Cheers, jp

     

    Screen Shot 2013-04-17 at 3.05.02 PM.png

  • léonie Level 9 Level 9 (69,485 points)

    Your screenshot of the opening panel appears to be cropped. Is the bottom line with the buttons missing? The panel should look like this:

    Screen Shot 2013-04-17 at 08.27.22.png

    • If there is a  "Create New" button press it and try with a new, empty library. If Aperture works with a new library post back.
    • If the "Create New" button should be missing, remove your Aperture preference from the user library.

     

    . I also removed the com.apple.aperturescript.plist.
    Remove "com.apple.aperture.plist" from your User Library > Preferences, also

    ~Library/Containers/com.apple.Aperture/Data/Library/Caches/com.apple.Aperture/

     

    Quit Aperture and log off  and on again before removing any of the library items.

     

    Missing GUI items can be caused by broken preferences and caches.

     

    Regards

    Léonie

  • jay pegg Level 1 Level 1 (0 points)

    Thanks Leonie

     

    Yes, my "create new Library" pop-up is the same as your screen shot. I logged off and on again and then removed the items you mentioned to the desktop.

     

    Screen Shot 2013-04-18 at 12.19.11 PM.png

     

    This didn't seem to help. However, I then downloaded the new update for A3 and this worked. So I don't know if

    it would have done if I hadn't removed the files. Thanks for your efforts on this. Cheers, jp

  • jay pegg Level 1 Level 1 (0 points)

    I noticed that Aperture  is constantly "processing," Leonie. Is this normal? Cheers, jp

  • léonie Level 9 Level 9 (69,485 points)

    I noticed that Aperture  is constantly "processing," Leonie. Is this normal? Cheers, jp

    The newest Aperture version will upgrade the Aperture library to a new format, and this processing will need some time. It is hard to predict, how long it will take, since this will depend on the size of the library.

     

    If it is processing in between over and over again, this could mean, that Aperture is creating previews. Do you see a filename in the Activity viewer? Is Aperture processing the image over and over again?

  • jay pegg Level 1 Level 1 (0 points)

    It crossed my mind it might be an upgrade process, Leonie. I have 40,000 images so it may take some time. Thank you very much for your help. Cheers, jp

  • jay pegg Level 1 Level 1 (0 points)

    Let me know if this should be in a new thread, Leonie. I think my library and external HD may needed syncing.

    I notice that a few, not many, of my images are are offline and totally distorted. My "old" library is the only one that will come up on the new installation of A3. But I noticed the path is very convoluted and probably not too healthy. I have my images referenced on an external HD called "aperture masters" I have that backed up to another HD called "photo masters." Thanks, jp

     

    Screen Shot 2013-04-22 at 7.13.33 PM.png Screen Shot 2013-04-22 at 7.16.22 PM.png

    Screen Shot 2013-04-22 at 7.14.36 PM.png

  • léonie Level 9 Level 9 (69,485 points)

    Yes, better post this in a new thread, but add a link to this thread, so you need not to explain all of the history of your library. with a new thread, more of our frequent posters may look in and come up with ideas.

     

    Good Luck.

  • léonie Level 9 Level 9 (69,485 points)

    An obvious thing to try with missing referenced original files is to try to reconnect them.

     

    • Create a smart album with all your images with missing originals: In the "Smart Settings HUD" add a smart rule "File Status is missing".
    • Then select all images in the album and use the command "File > Locate referenced Files".

    How to do that is explained on this page of the Aperture User Manual:

      Working with Referenced Images, see the paragraph: To reconnect an offline referenced image

     

    After reconnecting rebuild the thumbnails for the reconnected images.

    Regards

    Léonie


  • jay pegg Level 1 Level 1 (0 points)

    Thank you for this Leonie. I tried the "reconnect offline...."  but a pop-up tells me that they are not offline. I have noticed that the images with a problem are also on my flickr page and others are photos that I have imported back from Photoshop. the attached is an example from PS - the fuzz should be a bottle. I've also attached a grab of an image that it is also on flickr. Cheers, jp

     

    Screen Shot 2013-04-22 at 8.49.56 PM.png

     

    Screen Shot 2013-04-22 at 7.38.46 PM.png

  • léonie Level 9 Level 9 (69,485 points)

    but a pop-up tells me that they are not offline.

    Does it tell you, they are not offline or they are not referenced?

     

    Where are those particular original image files located? On your external drive or managed in the Aperture Library? If external drive, how is this drive formatted?

  • jay pegg Level 1 Level 1 (0 points)

    Ooops! Sorry Leonie, I lied to you -  the pop-up says "No Referenced Files - The selection doesn't have any referenced files."

     

    I save the bottle shot image in PS (usually as a jpeg) I then drag it from the finder onto the Aperture icon in the Dock. I'm not sure where or how to locate the files.

  • léonie Level 9 Level 9 (69,485 points)

    Ooops! Sorry Leonie, I lied to you -  the pop-up says "No Referenced Files - The selection doesn't have any referenced files."

    That is what I suspected - sometimes Aperture has a weird glitch, that images show as offline, but are not referenced fies. This may happen, when you move your Aperture library between drives, for example, when there are permission problems.

     

    Or when the drive, that you moved the library to, does not support the filename scheme that is required. Is your old drive - "CCC 5000 GB COmputer backup" formatted MacOS X  Extended (Journaled)? If not, then the long version names after importing from Flickr and Facebook may not work on that drive and Aperture may not be able to find the original files.

     

    First check the filesystem on the drive:  Select the drive in the Finder and use the command "File > Get Info". What format do you see in the "General" brick?

    Screen Shot 2013-04-22 at 12.57.13.png

    If it is not MacOS X Extended, you need to format the drive, before you store Aperture Libraries or referenced originals there.

     

    Then I'd try to repair the Aperture Library with the First Aid Tools". Use all three options, beginning with "Repair Permissions", see this section in the manual:

    Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library

     

    This will probably not suffice to reconnect the missing originals, but at least ensure that the library files are correct.

Previous 1 2 Next