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unknown error occurred -50

when i am trying to download something or buy it alwayse says unknown error occurred -50

need help

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on Apr 16, 2013 6:05 PM

Reply
16 replies

Apr 16, 2013 9:15 PM in response to tratatata

I'm getting consecutive error messages as well.


First

We could not complete your iTunes Store request.

An unknown error occurred (-50)


There was an error in the iTunes Store. Please try again later.

Then

We could not complete your iTunes Store request.

The network connection could not be established.


There was an error in the iTunes Store. Please try again later.

and I'm using an iMac, OS X 10.8.3

Apr 16, 2013 9:49 PM in response to timewar85

Yeah, I was messing around with IPv6 tunneling right before I fored up iTunes... thought I screwed up my computer. Glad to hear it isn't just my computer that's not connecting.


Guess the iTunes servers are down again. Hopefully they will be up in the morning.


I just tried to sign in to my Apple account in iTunes and it worked. It seems that the servers (at least for the Northeastern USA) are up and running! Good luck. (edited at 2013-04-17 00:48 UTC-5)

Apr 16, 2013 9:48 PM in response to tratatata

A couple gentleman mentioned this as a solution in another discussion, and it seemed to work for some, so I tried it, and it worked for me as well. It's a very old post, but involves just a simple reset of your iTunes parental controls: http://support.apple.com/kb/TS3288. I do recommend you try it.


Here's where I got this info: We could not complete your iTunes Store request. The network connection could not be established.

Apr 16, 2013 9:52 PM in response to tratatata

Had the same problem. At first I thought it was my account, but my daughter had the same exact error code appear (-50). Here's what I did: I uninstalled iTunes and re-downloaded it. That didn't help. I reset the iTunes Store cache on the iTunes Preferences, Advanced setting. Then I RIGHT CLICKED on iTunes and selected Run As Administrator and Viola! Got it working again. Hope this resolves your problem as well. Good luck.

unknown error occurred -50

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