HT201311: About AirPrint

Learn about About AirPrint
edurward
Level 1 (0 points)

Q: Problem of AirPrint not finding my Epson XP-405

I have an iPad, and a new wireless Epson XP-405, but when I try to print I get "No AirPrinter found". I did not know what to type into the Bonjour Location, could this be my problem? Please help. Thank you.

iPad (3rd gen) Wi-Fi

Posted on Apr 17, 2013 1:05 PM

Close
edurward

Q: Problem of AirPrint not finding my Epson XP-405

  • All replies
  • Helpful answers

  • by jesterwylde,

    jesterwylde jesterwylde Apr 17, 2013 1:30 PM in response to edurward
    Level 4 (1,377 points)
    Apr 17, 2013 1:30 PM in response to edurward

    http://support.apple.com/kb/ht4356

     

    Additional Information

    If you are unable to print, or if you see the message "No AirPrint Printers Found"

    Verify that the printer:

    1. Has power and is turned on.   If it has power, turn the printer off and then on again to see if that resolves the issue.
    2. Is connected to the same Wi-Fi network as the iOS device.
    3. Has the latest firmware version installed.
    4. Has paper with enough ink or toner installed.
    5. Is free of any errors displayed on the printer's control panel.

    If necessary, consult the printer documentation or contact the printer vendor for help with  the above steps.

    Notes:

    • Avoid connecting AirPrint-capable printers to the USB port of Apple AirPort Base Stations or Time Capsules. Doing so can enable traditional AirPort printing from a Mac, but it will not enable AirPrint functions for iOS devices. If you cannot use Wi-Fi networking to connect the AirPrint-capable printer, use an Ethernet connection from the AirPrint-capable printer to the Apple AirPort Base Station or Time Capsule.
    • Wi-Fi printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the printer is connected to the Wi-Fi network before attempting to print.

  • by edurward,

    edurward edurward Apr 17, 2013 2:50 PM in response to jesterwylde
    Level 1 (0 points)
    Apr 17, 2013 2:50 PM in response to jesterwylde

    Thank you but I've tried all this & it hasn't helped.Any further suggestions?  Thank you.

  • by jesterwylde,

    jesterwylde jesterwylde Apr 17, 2013 2:56 PM in response to edurward
    Level 4 (1,377 points)
    Apr 17, 2013 2:56 PM in response to edurward

    are you able to check wether you can print from another device, like an iPhone?

     

    If you can print from another device and not the iPad, try these steps:

     

    Try doing a hard reset: Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.

     

    If that doesn't solve the issue, you could also try backing up the iPad and restoring the device as new.

     

    In that case, follow the steps in: http://support.apple.com/kb/HT4137

     

    NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, maybe it needs service.

     

    If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808

     

    Using his article will erase everything on the device, so make sure you have a backup!

     

    Good luck

  • by martbert,

    martbert martbert Jun 7, 2013 9:07 AM in response to edurward
    Level 1 (0 points)
    Jun 7, 2013 9:07 AM in response to edurward

    Try, enabling flightmodus and disabling it again and, if you are connected to the net (f.i with 3G) disable that to and enable it again.