Trouble opening zip files now

Question

Level 1

4 points

Trouble opening zip files now

All of a sudden I am unable to open Word documents sent to me on this mac book pro. They now come in as zips. If I try to open one, the unarchive utlity flashes for a seond and then nothing. I then find a zip file in downloads ending in cm.cpgz.....Can't recall ever having this probem until a few weeks ago. My i-pad works fine when trying to view a document sent in Word...just comes in as Word icon and it opens just fine.

Any advice on this??

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MacBook Pro

Posted on Apr 17, 2013 3:25 PM

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Answer 1

Apr 17, 2013 3:52 PM in response to mag64

You could install Stuffit Expander.

http://www.stuffit.com/mac-expander.html

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Answer 2

CMCSK

Level 6

11,452 points

Apr 17, 2013 3:52 PM in response to mag64

Download Stuffit Expander which is free. Set its preferences to open zip files.

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Answer 3

mag64 Author

Level 1

4 points

Apr 17, 2013 5:51 PM in response to CMCSK

Downloaded and tried to open zips.....nothing..

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Answer 4

CMCSK

Level 6

11,452 points

Apr 17, 2013 6:11 PM in response to mag64

Which os are you using?

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Answer 5

mag64 Author

Level 1

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Apr 17, 2013 6:16 PM in response to CMCSK

Snow Leopard 10.6.8

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Answer 6

CMCSK

Level 6

11,452 points

Apr 17, 2013 7:49 PM in response to mag64

Disconnect all peripherals from your computer.

Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

Select your language.

Once on the desktop, select Utility in the menu bar.

Select Disk Utility.

Select the disk or volume in the list of disks and volumes, and then click First Aid.

Click Repair Disk.

Restart your computer when done.

Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

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Answer 7

mag64 Author

Level 1

4 points

Apr 18, 2013 1:08 PM in response to CMCSK

Still nothing........but thanks

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