Q: hello i purchased an audio book - it is in my purchase history but not in Itunes, on my i phone or in my music libery how can i get it back - when i veiw it in the store it indicates i need to pay again ??
i have purchesed an audio book and can not find it in Itunes my media libery on my phone on my computer or anyware.
My computer and phone are both new as the old ones where stolen, the book apprars in my purchase history but i can not download it again without paying.
what can i do
iPhone 4S, Windows 7
Posted on Apr 17, 2013 4:34 PM
Audiobooks (and ringtones) are currently a one-time only download from the store. If you don't have it on a backup of your downloads then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Posted on Apr 17, 2013 10:19 PM