HT203527: Get help using iCloud storage

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Suma2000
Level 1 (0 points)

Q: ICloud storage problem

I've bought 50gb space but I still can't download a movie. When I attempt, it comes back with a message of  error or space is full. Please help.

Posted on Apr 17, 2013 4:14 PM

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Suma2000

Q: ICloud storage problem

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  • by randers4,

    randers4 randers4 Apr 17, 2013 5:09 PM in response to Suma2000
    Level 9 (62,891 points)
    Apr 17, 2013 5:09 PM in response to Suma2000

    Purchasing more space in iCloud does not give you more space on your device, it only gives you more space in your iCloud account to sync data and back up your device.  If you're out of space on your device, you'll have to remove something to make more room.