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Hello-
iPod 5th gen has had no problems connecting to my home network for the past 3 months. Then all of a sudden, unable to connect. It detects wifi network, password entered is correct and then i'm stuck at the spinning circle.
I have resetted network settings and it still gets stuck at the same place. Other portable devices are able to connect to the network without a problem.
Please help!!
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
cannot connect to home network?
