11 Replies Latest reply: Apr 25, 2013 6:17 AM by RajaRani
Ca Ashu Level 1 Level 1

Hello,

 

I am using iphone 5 ios 6.1 and Itunes version 11.0.2. I am unable to install/update apps through ITUNES which are already downloaded from Apple store. This is first time I am facing this type problem. I am able to sync videos, movies, rigntones and wallpaper. When I am updating the apps it shows WILL UPDATE and I click on APPLY button. It shows 4 steps to sync but that app would not install. I have removed itunes and re install but this problem persists.

 

Please help in solving this issue.

 

Regards

 

Ashu

Solved by Ca Ashu on Apr 25, 2013 3:48 AM Solved
Hi,   Thanks for supporting. I has been solved by removing and re installing of itunes.   Earlier it has not been done but I had also taken the support of APPLE and they have suggested the same as you have suggested and now it works.  Thanks once again.  Regards  Ashu
Reply by RajaRani on Apr 17, 2013 11:36 PM Helpful
Ca Ashu wrote: Hello, I have removed itunes and re install but this problem persists.  This is not as simple as you have done. It creates more problems than solves them. See this one http://support.apple.com/kb/HT1923 and try again. Good Luck

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